Everything was great

Thanks to Earl Cabbil my experience today was great! He was very kind and knowledgeable and answered all of my questions...I will definitely suggest Toyota Nalley of Union city to friends and tell them to go see Earl Cabbil! Thanks for the quick and pleasurable experience!

Excellent customer service

It was a safe, clean, friendly, informative, and pleasant experience

Great customer service

What an amazing buying experience! In my sixties, I’ve done this a few times in my life :). The professional tram at Nalley made the process easy, answering my many questions along the way in a easy comfortable style. If you’re looking for a Toyota, I wouldn’t hesitate to recommend Nalley - in fact, I’d suggest this is the place you go.

The gentleman working at the parts desk (tall, thin, earring) went above and beyond to usher me through the process. He referred me over to the service department to check warranty on the battery and test it; then when things were stalled there he personally came out proactively and took me over to a different unoccupied service desk to expedite the ticket entry and warranty check. When everything was done, he walked the replacement battery out to me outside. After I left, I received an immediate receipt (system was having issues when I was there). It was exceptional, professional, and personable service that made me more likely to do business with Nalley in the future. He is a strong and valuable asset for your company.

Great Service!!

Had a few problems with detailing performance but the management raised the bar and attendant were instrumental in correcting the problems.

You all did good! It did take longer than I expected for appointment oil change 9:15a.m. 11:45a.m.??? Thanks,