Great service. Smooth and timely work. The service writer (Vic) was very professional and knowledgeable. The arrangement for transportation was a big plus.(see previous survey response)

A Nally Toyota employee named "Diego" was greeting politely, then explained what would be done in this visit. I felt like being well-informed. This customer service person won a repeat customer out of me. Thank you, Diego.

Very good

The agent took the car in and estimated how long it would take to do the repairs.

The advisor was very thorough with the needs of my car.His suggestions will definitely enhance the longevity of my vehicle.

Eric was very helpful and hands on in making sure I left with not only a vehicle in happy with but the vehicle I wanted.

Efficiency, helpful, knowledgeable and courteous.

It was rather smooth, no real hassles

My salesperson was really, really nice. Obviously intelligent and motivated.In fact, he was so high energy I was afraid he was getting overloaded at his job?But I really liked him.I noticed a hole in the fabric of the driver's seat and a large stain on the fabric of theback seat. But, they weren't really dealbreakers. It's a used car.He definitely mentioned click lane but I don't know if the whole transaction went throughclick lane. I know nothing about it so I can't say!

Oil change and tire rotation. Deb was great to work with.