. I want to recommend Nalley Toyota Union City if you are considering to purchase a new Toyota vehicle.Yesterday, we purchased a 2021 Toyota RAV4 XLE AWD as a birthday and graduation present for our grandson Gabriel. The staff went above and beyond to ensure they had a vehicle that met all of Gabe’s desires (looks) and our desires (safety and reliability). The sales person Mr. Ethan Pèrez and the manager were very accommodating and patient with me (Lilly). At the end, Jorge and I were able to acquire the perfect present for our grandson. Gabriel kept his promise and we are keeping ours.
Shaneetra
•
Mar 1, 2021
5.0/5
5.0/5
There was a little wait due to a power outage, but once they could open I was in and out in no time. My advisor was great, went above and beyond to provide excellent customer service and made my process so smooth and easy.
Horace
•
Mar 1, 2021
5.0/5
5.0/5
The service manager did a great job staying in contact with me during my service. Terry is the man Thanks Horace
Eric
•
Feb 28, 2021
5.0/5
5.0/5
Rafael was great
Demetrius
•
Feb 28, 2021
5.0/5
5.0/5
I was in and out in very reasonable time! My rep explained the process to me for this and future visits so I was completely satisfied and at ease!
Loretta
•
Feb 28, 2021
5.0/5
5.0/5
The service is always great
Olympia
•
Feb 28, 2021
5.0/5
5.0/5
I didn't wait long. Replace battery. Very polite
Renee
•
Feb 28, 2021
5.0/5
5.0/5
I truly appreciated my service advisor Rafael Correia
. I want to recommend Nalley Toyota Union City if you are considering to purchase a new Toyota vehicle.Yesterday, we purchased a 2021 Toyota RAV4 XLE AWD as a birthday and graduation present for our grandson Gabriel. The staff went above and beyond to ensure they had a vehicle that met all of Gabe’s desires (looks) and our desires (safety and reliability). The sales person Mr. Ethan Pèrez and the manager were very accommodating and patient with me (Lilly). At the end, Jorge and I were able to acquire the perfect present for our grandson. Gabriel kept his promise and we are keeping ours.
Shaneetra
•
Mar 1, 2021
5.0/5
5.0/5
There was a little wait due to a power outage, but once they could open I was in and out in no time. My advisor was great, went above and beyond to provide excellent customer service and made my process so smooth and easy.
Horace
•
Mar 1, 2021
5.0/5
5.0/5
The service manager did a great job staying in contact with me during my service. Terry is the man Thanks Horace
Eric
•
Feb 28, 2021
5.0/5
5.0/5
Rafael was great
Demetrius
•
Feb 28, 2021
5.0/5
5.0/5
I was in and out in very reasonable time! My rep explained the process to me for this and future visits so I was completely satisfied and at ease!
Loretta
•
Feb 28, 2021
5.0/5
5.0/5
The service is always great
Olympia
•
Feb 28, 2021
5.0/5
5.0/5
I didn't wait long. Replace battery. Very polite
Renee
•
Feb 28, 2021
5.0/5
5.0/5
I truly appreciated my service advisor Rafael Correia