Service was great and Nalley set me up with a rental (in lieu of a loaner) since my issue seemed to be taking longer than expected to be resolved. The only reason I can't give this visit 5 stars is because there were several guests and employees in and out of the waiting area without masks on and no one required it of them. That was extremely alarming and disappointing to see.
Virginia
•
Dec 30, 2020
5.0/5
5.0/5
The service at Nalley Automotive in Union City was excellent. The service advisor, Mr. Smith, was very professional and kept me informed throughout the repairs.
Kyle
•
Dec 30, 2020
5.0/5
5.0/5
Great service
Michael
•
Dec 30, 2020
5.0/5
5.0/5
Vick did an excellent job of keeping me informed of what was needed and when my car would be ready!
Francis
•
Dec 30, 2020
5.0/5
5.0/5
Good person keep it up
Albert
•
Dec 30, 2020
5.0/5
5.0/5
Excellent customer service!!
Ruben
•
Dec 30, 2020
5.0/5
5.0/5
100% happy with my car
Tara
•
Dec 30, 2020
5.0/5
5.0/5
My experience was great. Alexis was my service consultant and she was very professional
Carole
•
Dec 29, 2020
5.0/5
5.0/5
Awesome customer service from my service coordinator, Steven. He made sure I was taken care of, and received my price match on my tires and online discount with no hassle.
Service was great and Nalley set me up with a rental (in lieu of a loaner) since my issue seemed to be taking longer than expected to be resolved. The only reason I can't give this visit 5 stars is because there were several guests and employees in and out of the waiting area without masks on and no one required it of them. That was extremely alarming and disappointing to see.
Virginia
•
Dec 30, 2020
5.0/5
5.0/5
The service at Nalley Automotive in Union City was excellent. The service advisor, Mr. Smith, was very professional and kept me informed throughout the repairs.
Kyle
•
Dec 30, 2020
5.0/5
5.0/5
Great service
Michael
•
Dec 30, 2020
5.0/5
5.0/5
Vick did an excellent job of keeping me informed of what was needed and when my car would be ready!
Francis
•
Dec 30, 2020
5.0/5
5.0/5
Good person keep it up
Albert
•
Dec 30, 2020
5.0/5
5.0/5
Excellent customer service!!
Ruben
•
Dec 30, 2020
5.0/5
5.0/5
100% happy with my car
Tara
•
Dec 30, 2020
5.0/5
5.0/5
My experience was great. Alexis was my service consultant and she was very professional
Carole
•
Dec 29, 2020
5.0/5
5.0/5
Awesome customer service from my service coordinator, Steven. He made sure I was taken care of, and received my price match on my tires and online discount with no hassle.