The service was very good! They were efficient and everyone was wearing a mask. Great job!

Took to long to get i waited 40 minutes hire more service advisor Alexis Wilcox was outstanding good attitude but your overall performance was poor to many chiefs and not enough workers

AAA OK!!!

Excellent customer service frm Mr Y. and Mr Tony both kept me informed about the status of the car. Tony was efficient and thorough. I needed my car today as it's my only mean of transportation. Very knowledgeable and good at his craft! Have to return to get a few more preventive maintenance things done. Thanks You!

S Hicks had great customer service. I know he was very busy but he still answered my questions made small talk as if he wasn't. That's what makes a good customer service person.

It’ was good

Am very happy with the service. Except for the wait, which was partly my fault because I didn’t check my phone.

If y’all want a 5* show the customer the work that was done on their car

I had visited Nalley Toyota a week prior and was shown several 2021 RAV4 models by Bejon Rudder. I told him I had to wait for a check to clear before I could purchase anything. He patiently showed me the details and the differences in each of the models, even though he knew I would not be purchasing that day! The day the check cleared, I reviewed those same models on the internet. Within a few minutes, I received a call - from Bejon! We discussed the model I liked the best and arranged a meeting that same day. Within 10 minutes of reviewing the RAV4 model that Bejon had ready for me, I asked where do I sign?!! It was that easy and even more comfortable. Bejon at no time put unwanted pressure on me to buy. He has a real talent for "reading people", and by listening, knows exactly what car the customer is looking for. Best car-buying experience in my life. Nice job Bejon!! I'll be back!!

Mr. Smith is always helpful is always nice and very pleasant to he around.