I brought my car there several times because the tires did not have any air in it. It kept doing the same thing after a month or so. Each time I come they just put air in it and don't really check out why I constantly have this issue. This last time after I was already there two weeks ago the tires needed air again.When I got there I had to replace my front driver's tire. My warranty expired last month. That issue could have been resolved when I came there repeatedly for the same issue without me paying out of pocket. The technician that helped me on 9- 11- 2020 was very nice. I give him a five star for his service. He made sure my vehicle was checked properly and explained everything to me. I had to replace the tire thete because of his service if not I could have gone somewhere else.
Latanya
•
Sep 12, 2020
5.0/5
5.0/5
My service person was very nice and kept me updated as I waited.
Vickie
•
Sep 12, 2020
5.0/5
5.0/5
Michael the service advisor was very friendly, I felt like a customer who business was appreciated, I have been a customer at this dealership for many years and a few of my visits left me with uncertainty if I would continue to be a customer, but I must say the last three visit has shown signs of improvement as that is awesome for me because I ❤️ My Toyota RAV4 ... I will miss having Ed Green as my salesman because He was the one of the Best but I am hopeful when the time to trade up there will be a good honest guy to take care of my car needs
Monica
•
Sep 11, 2020
5.0/5
5.0/5
Very good service from start to finish. Thank you Allen S Burks.
Vanessa
•
Sep 11, 2020
5.0/5
5.0/5
Michael was excellent. He put at ease and provided excellent customer service.
Marie
•
Sep 11, 2020
5.0/5
5.0/5
Service was excellent. Gabriel was AWESOME!
Melissa
•
Sep 11, 2020
5.0/5
5.0/5
Service guy was great at explaining everything
Jimmie
•
Sep 11, 2020
5.0/5
5.0/5
My service agent was great to work with.
Elbert
•
Sep 11, 2020
5.0/5
5.0/5
I had a great experience the representative made sure all my needs were met with nice friendly service and professionalism thanks Union City Toyota
Brenda
•
Sep 10, 2020
5.0/5
5.0/5
I called for my appointment, got one for 1/2 hour later. My car was finished in 1 1/2 hours. Only two hours of my day, I’m very happy.
I brought my car there several times because the tires did not have any air in it. It kept doing the same thing after a month or so. Each time I come they just put air in it and don't really check out why I constantly have this issue. This last time after I was already there two weeks ago the tires needed air again.When I got there I had to replace my front driver's tire. My warranty expired last month. That issue could have been resolved when I came there repeatedly for the same issue without me paying out of pocket. The technician that helped me on 9- 11- 2020 was very nice. I give him a five star for his service. He made sure my vehicle was checked properly and explained everything to me. I had to replace the tire thete because of his service if not I could have gone somewhere else.
Latanya
•
Sep 12, 2020
5.0/5
5.0/5
My service person was very nice and kept me updated as I waited.
Vickie
•
Sep 12, 2020
5.0/5
5.0/5
Michael the service advisor was very friendly, I felt like a customer who business was appreciated, I have been a customer at this dealership for many years and a few of my visits left me with uncertainty if I would continue to be a customer, but I must say the last three visit has shown signs of improvement as that is awesome for me because I ❤️ My Toyota RAV4 ... I will miss having Ed Green as my salesman because He was the one of the Best but I am hopeful when the time to trade up there will be a good honest guy to take care of my car needs
Monica
•
Sep 11, 2020
5.0/5
5.0/5
Very good service from start to finish. Thank you Allen S Burks.
Vanessa
•
Sep 11, 2020
5.0/5
5.0/5
Michael was excellent. He put at ease and provided excellent customer service.
Marie
•
Sep 11, 2020
5.0/5
5.0/5
Service was excellent. Gabriel was AWESOME!
Melissa
•
Sep 11, 2020
5.0/5
5.0/5
Service guy was great at explaining everything
Jimmie
•
Sep 11, 2020
5.0/5
5.0/5
My service agent was great to work with.
Elbert
•
Sep 11, 2020
5.0/5
5.0/5
I had a great experience the representative made sure all my needs were met with nice friendly service and professionalism thanks Union City Toyota
Brenda
•
Sep 10, 2020
5.0/5
5.0/5
I called for my appointment, got one for 1/2 hour later. My car was finished in 1 1/2 hours. Only two hours of my day, I’m very happy.