Nalley Toyota Union City
4.9/5
4.9 /5
10,685 Verified Reviews
4115 Jonesboro Rd, Union City, GA 30291, US
(770) 284-8361
10,685 Verified Reviews
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5.0/5
5.0 /5
I was early but they took me in as soon as I drove up. The little lady was friendly and professional. Listening to what I thought I needed. She said it would be ready in about 2 hours. It was ready before 2 hours. The lady texted me while I was in the waiting room, keeping me updated on the progress. She was so good, I probably won't be happy with anyone else now! People can buy a car or truck anywhere. Service is what will make you a regular customer! This place has the best service I've ever experienced in a car dealership! And this sweet little lady is the best I've had at customer service. I know something about customer service. Having grown up working in the family Texaco station. And being married to an HR training manager. I'm telling you folks, this little lady is good. She should be training the rest of the crew.

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5.0/5
5.0 /5
Enjoyable experience. My technician was very nice and kept me informed of my options. Every employee had on a mask. Waiting area was socially distanced.

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5.0/5
5.0 /5
My wife and I have Purchased several autos from Nalley since 1986 and haven’t had any problems with sales, service or employees. The only issue if there is one is they Have our cell phone numbers mixed-up (smile).

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5.0/5
5.0 /5
Every thing was done well

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5.0/5
5.0 /5
Love the service!

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5.0/5
5.0 /5
I encountered an issue over the weekend which was fully handled by Alana with no issue. This has kept me as a customer with Nalley and with a new advisor I can trust.

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5.0/5
5.0 /5
The was amazing very friendly and made us feel well taken care of

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5.0/5
5.0 /5
Kevin Drury Was Great , He Help Me Find My 1st Car .

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5.0/5
5.0 /5
Alana explained important details that led to the purchase of my new tires! She was extremely informative. Thanks Alana

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5.0/5
5.0 /5
I finally got the car I wanted and that was all made possible by Toyota. I drove away with a 2021 corolla and I love it. The staff was very professional and friendly especially Carl. I definitely recommend coming here to anyone.