The service dept. got me in and out in a timely manner and I appreciate it..
Cynthia
•
May 21, 2020
5.0/5
5.0/5
Mr. Allen was awesome very polite and helpful from beginning to end
Salima
•
May 21, 2020
5.0/5
5.0/5
Very helpful! Great service.
Benita
•
May 21, 2020
4.0/5
4.0/5
Didn't seem like anything was done to my car. It smell no different and seats we're not even damp. I was told 2 1/2 hrs but it was finished in a hour.
Herbert
•
May 21, 2020
5.0/5
5.0/5
I arrived at 6:50 am for my 7am appointment and waited until the service door was opened. Vic my service rep did an excellent job communicating about my vehicles recall work that needed to be done. I was advised it would be approximately 2 hours. I waited in the lounge area during this time and I enjoyed reading. I received a text message from the shop advising if I had any questions to text them to the service tech working on the car. Nice! Before I realized it was 9:30am when Vic called me advising the car was done. I did find a spot where a wire was protruding from the floor mat. I placed it back in where it goes. GREAT experience today. I will be back. Thanks Herb
Andrea
•
May 21, 2020
5.0/5
5.0/5
I wasn't sure whether I wanted a used or new car and the salesperson, Tiffany guided me in the right direction. Everyone I dealt with, salesperson, sales manager, and finance, they couldn't have been more professional or nicer. Great group of people! If I ever need to buy another car, I would definitely consider going back to this dealership
Audrey
•
May 20, 2020
5.0/5
5.0/5
This was my 3rd service (15k miles), and it’s always a pleasure. I actually live in Hampton, but I drive all the way to this location because I love the service I get here. Always timely and professional.
Shekema
•
May 20, 2020
5.0/5
5.0/5
Excellent customer service.
Marzlinn
•
May 20, 2020
5.0/5
5.0/5
I came in to have work done. I was informed on everything and the time was less than what I was told. I am happy.
Linda
•
May 20, 2020
5.0/5
5.0/5
Michael’s customer service was excellent. The wait time was shorter than I expected.
The service dept. got me in and out in a timely manner and I appreciate it..
Cynthia
•
May 21, 2020
5.0/5
5.0/5
Mr. Allen was awesome very polite and helpful from beginning to end
Salima
•
May 21, 2020
5.0/5
5.0/5
Very helpful! Great service.
Benita
•
May 21, 2020
4.0/5
4.0/5
Didn't seem like anything was done to my car. It smell no different and seats we're not even damp. I was told 2 1/2 hrs but it was finished in a hour.
Herbert
•
May 21, 2020
5.0/5
5.0/5
I arrived at 6:50 am for my 7am appointment and waited until the service door was opened. Vic my service rep did an excellent job communicating about my vehicles recall work that needed to be done. I was advised it would be approximately 2 hours. I waited in the lounge area during this time and I enjoyed reading. I received a text message from the shop advising if I had any questions to text them to the service tech working on the car. Nice! Before I realized it was 9:30am when Vic called me advising the car was done. I did find a spot where a wire was protruding from the floor mat. I placed it back in where it goes. GREAT experience today. I will be back. Thanks Herb
Andrea
•
May 21, 2020
5.0/5
5.0/5
I wasn't sure whether I wanted a used or new car and the salesperson, Tiffany guided me in the right direction. Everyone I dealt with, salesperson, sales manager, and finance, they couldn't have been more professional or nicer. Great group of people! If I ever need to buy another car, I would definitely consider going back to this dealership
Audrey
•
May 20, 2020
5.0/5
5.0/5
This was my 3rd service (15k miles), and it’s always a pleasure. I actually live in Hampton, but I drive all the way to this location because I love the service I get here. Always timely and professional.
Shekema
•
May 20, 2020
5.0/5
5.0/5
Excellent customer service.
Marzlinn
•
May 20, 2020
5.0/5
5.0/5
I came in to have work done. I was informed on everything and the time was less than what I was told. I am happy.
Linda
•
May 20, 2020
5.0/5
5.0/5
Michael’s customer service was excellent. The wait time was shorter than I expected.