Nalley Toyota Union City
4.9/5
4.9 /5
10,685 Verified Reviews
4115 Jonesboro Rd, Union City, GA 30291, US
(770) 284-8361
10,685 Verified Reviews
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4.0/5
4.0 /5
I had a great experience. I would recommend that all new sales associates exercise patience as much as possible without showing potential agitation.

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5.0/5
5.0 /5
Great service but in the event of an issue, the service manager will quickly make it right.

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5.0/5
5.0 /5
My service tech was very very professional and helpful. He kept us informed and up to date on our service.

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5.0/5
5.0 /5
Everything was great. I have never experienced a problem getting my car service.

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5.0/5
5.0 /5
No wait no hassle. Great service

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5.0/5
5.0 /5
I always have a good experience with my visit. I would like to personally thank Vic and Omar in the service department. It never fails when I come in there Vic is very understanding to my concerns. Keyoka Green🤗

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5.0/5
5.0 /5
The manager on duty was outstanding,Thanks

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5.0/5
5.0 /5
Alana Collins did her thing. She’s So nice, attentive and very professional. My wait time was estimated over 3-4 hours for my axel replacement and she gave me a rental while I waited. She also knows a lot about cars haha. She’s able to break down which services are more important and I should handle right away being I was on a budget and had to do different services over time. She’s awesome!

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4.0/5
4.0 /5
Good Customer service

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4.0/5
4.0 /5
Service department was great. Vic did a great job of informing me of the services I needed and timeline. The service staff all wore masks as per the CDC guidelines. During my wait, I was very disappointed to see other staff members without masks freely walking around the facility. Frequently greeting customers in the service area without masks. It made me and the other customers uncomfortable. It made me feel like the company as a whole was not taking the health of their workers or customers very seriously. They also did not require customers to wear masks for were supplying them. There were people waiting for service without them. One coughed without covering his mouth and the other sneezed. Neither washed their hands or sanitized.