Nalley Toyota Union City
4.9/5
4.9 /5
10,685 Verified Reviews
4115 Jonesboro Rd, Union City, GA 30291, US
(770) 284-8361
10,685 Verified Reviews
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5.0/5
5.0 /5
The service I received was timely. The Service Advisor, Vic, was equally great and so was the guy that check me in and informed Vic I was there.

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5.0/5
5.0 /5
Service was wonderful as usual.

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5.0/5
5.0 /5
The staff is always friendly, gets my car done in a reasonable amount of time.

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5.0/5
5.0 /5
Excellent service

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5.0/5
5.0 /5
Great customer services

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4.0/5
4.0 /5
Good service. You can improve customer experience by lining up parts prior to service. I tried to help by asking parts person to pick up part but she pointed finger back to service. “Who’s your service advisor?” she said. I recommend adopting the One Team mindset. I purchased the part from parts. I think you could get out of the chair to help move things along and find that I paid for the part. Maybe this Parts lady needs more training. Always strive to be helpful. It shouldn’t take 2 hours for an oil change and part search. The technician and service advisor were very good. Lowered my rating for lack of Parts support.

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5.0/5
5.0 /5
Allan was the best. Very knowledgeable about all of my issues.

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5.0/5
5.0 /5
Short wait time, my car was ready within an hour. The Staff are professional and friendly 😊.

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4.0/5
4.0 /5
Good customer service

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5.0/5
5.0 /5
I’ve been coming here for almost 2 yrs now ... I am from Houston working out of town. Previous visits have been difficult due to my service agreement and warranty from out of state ... this last visit was by far the best!! The lady that helped me was awesome ... she listened to me instead of telling me no ... I know what I paid for and what I expect from Toyota ... I hope that you have more people like the one the helped me this visit thank you