Allen was an excellent adviser and he was very informative and what was going on with my vehicle.

Amir was great!

Quick service

excellent customer service.

The service was very good and timely

My experience with Toyota-Nalley in Union City started off kind of shaky. I was there as a referral for trade in of current vehicle. They told me that my referral was no longer working there. I was placed with another finance manager. Conversation started off rocky and there was a slight language barrier. Then the back and forth time consuming process begin. The only decent part of the process was Amir the salesman. He is honest and really gets to know and relates to his clients. He is the reason i purchased that day after seeing 3 other Toyota dealerships. Although he was new and was not totally familiar with the vehicle he provided great customer service and made me laugh. Amir always smiled no matter how frustrated i became he made sure i laughed. That and the soda he got me was a nice gesture. Toyota Union City makes great deals and helps you understand the process. They should find a way to shorten the process the wait to complete purchase was very long. Maybe because finance guy was new too. Please provide all clients withToyota logo recycable bags. I received one on my previous purchase but not this time. I look forward to those and it helps with advertisement.

Great friendly service. Ms. Key was awesome.

Service was excellent and no surprises at check out. A welcomed change!

Everyone was kind and made the process easy to get a Car.

Great service. Slow, but great