I just moved to Georgia (Woodstock) recently and have not been to a dealership for a routine maintenance since I had my previous vehicle, a Ford Mustang, improperly worked on back in North Texas. This dealership and the team members were a breath of fresh air to say the least. They made me feel cared for and seen from the moment I walked in the door. They were short staffed and still made use of every opportunity to let me know status updates and any additional work that was needing to be done (Software recall/update). Will 100% be back.
Anonymous
•
May 28, 2023
5.0/5
5.0/5
Silvia was awesome! Showed me several options and levels of the Taos.Picked the car for me and had a short negotiation on the price.Had to go back to work.Finished all the paperwork and out the door by 6 pm!
Anonymous
•
May 28, 2023
4.0/5
4.0/5
Great
Anonymous
•
May 28, 2023
5.0/5
5.0/5
Great Service
Lacie
•
May 27, 2023
5.0/5
5.0/5
Quick and efficient, we’re great communicators
Marion
•
May 27, 2023
5.0/5
5.0/5
Everyone performed at a high level of professionalism. My car was cleaned after the oil change which I've never gotten at the dealership closer to me. Suggestions were given with no pressure. I really like that their charitable donations went towards HBCU's. That was the cherry on top with my experience with them. AA plus!!!
Anonymous
•
May 26, 2023
5.0/5
5.0/5
The Nalley Service Representative (Chad)was very professional relative both diagnosing and explaining my problem. Left me confident my concern was both diagnosed and fixed.
Anonymous
•
May 25, 2023
5.0/5
5.0/5
Great
Mark
•
May 24, 2023
5.0/5
5.0/5
Rich was very helpful in getting my GTI serviced.
Ju
•
May 24, 2023
5.0/5
5.0/5
Our service consultant, Chris, was accommodating about us doing the pre-purchased maintenance earlier than the 10,000 miles as we don't drive this car often. I plan on getting the maintenance every year for 3 years.
I just moved to Georgia (Woodstock) recently and have not been to a dealership for a routine maintenance since I had my previous vehicle, a Ford Mustang, improperly worked on back in North Texas. This dealership and the team members were a breath of fresh air to say the least. They made me feel cared for and seen from the moment I walked in the door. They were short staffed and still made use of every opportunity to let me know status updates and any additional work that was needing to be done (Software recall/update). Will 100% be back.
Anonymous
•
May 28, 2023
5.0/5
5.0/5
Silvia was awesome! Showed me several options and levels of the Taos.Picked the car for me and had a short negotiation on the price.Had to go back to work.Finished all the paperwork and out the door by 6 pm!
Anonymous
•
May 28, 2023
4.0/5
4.0/5
Great
Anonymous
•
May 28, 2023
5.0/5
5.0/5
Great Service
Lacie
•
May 27, 2023
5.0/5
5.0/5
Quick and efficient, we’re great communicators
Marion
•
May 27, 2023
5.0/5
5.0/5
Everyone performed at a high level of professionalism. My car was cleaned after the oil change which I've never gotten at the dealership closer to me. Suggestions were given with no pressure. I really like that their charitable donations went towards HBCU's. That was the cherry on top with my experience with them. AA plus!!!
Anonymous
•
May 26, 2023
5.0/5
5.0/5
The Nalley Service Representative (Chad)was very professional relative both diagnosing and explaining my problem. Left me confident my concern was both diagnosed and fixed.
Anonymous
•
May 25, 2023
5.0/5
5.0/5
Great
Mark
•
May 24, 2023
5.0/5
5.0/5
Rich was very helpful in getting my GTI serviced.
Ju
•
May 24, 2023
5.0/5
5.0/5
Our service consultant, Chris, was accommodating about us doing the pre-purchased maintenance earlier than the 10,000 miles as we don't drive this car often. I plan on getting the maintenance every year for 3 years.