I had a good experience working with Matt and Carlos. The only problem I have is that my truck didn't come with car mats. Didn't realize until I arrived home that they was missing. I reached out to Matt and Carlos about my concern. They ensured me this will be taken care of. Even though it's been a week now, I still haven't gotten my mats. I'm Very disappointing right now.
Andia
•
May 29, 2022
5.0/5
5.0/5
Sales person and loan officer were very nice and respect full people
Yi
•
May 26, 2022
5.0/5
5.0/5
My first visit was due to the light of check engine. Instead of a detailed analysis that would cost $100+, someone at Nalley added a bit oil (charged me nothing) and my light went off. So I booked an oil change with them when it is time. The change was done within 1.5 hours and the charge was less than the VW dealer near my home. They also answered all my questions with details. I will visit them for my next service.
Brian
•
May 26, 2022
5.0/5
5.0/5
Great experience as always. Robert's a really great and attentive adviser.
Excellent customer service. Work done and car ready as promised!
Anonymous
•
May 23, 2022
5.0/5
5.0/5
This is second time I’m dealing with Tom the best experience buying a car ever thank you Tom
Anonymous
•
May 23, 2022
5.0/5
5.0/5
Sergei was friendly, honest, and accommodating - we had a fantastic experience.
Lauren
•
May 23, 2022
5.0/5
5.0/5
Car was fixed sooner than anticipated. Customer service rep was excellent as always.
Shakiera
•
May 22, 2022
5.0/5
5.0/5
I came in for my 10,000 recommended maintenance. I was told it’ll be about two to two and a half hour wait time; however the wait time was less than a hour and a half.
I had a good experience working with Matt and Carlos. The only problem I have is that my truck didn't come with car mats. Didn't realize until I arrived home that they was missing. I reached out to Matt and Carlos about my concern. They ensured me this will be taken care of. Even though it's been a week now, I still haven't gotten my mats. I'm Very disappointing right now.
Andia
•
May 29, 2022
5.0/5
5.0/5
Sales person and loan officer were very nice and respect full people
Yi
•
May 26, 2022
5.0/5
5.0/5
My first visit was due to the light of check engine. Instead of a detailed analysis that would cost $100+, someone at Nalley added a bit oil (charged me nothing) and my light went off. So I booked an oil change with them when it is time. The change was done within 1.5 hours and the charge was less than the VW dealer near my home. They also answered all my questions with details. I will visit them for my next service.
Brian
•
May 26, 2022
5.0/5
5.0/5
Great experience as always. Robert's a really great and attentive adviser.
Excellent customer service. Work done and car ready as promised!
Anonymous
•
May 23, 2022
5.0/5
5.0/5
This is second time I’m dealing with Tom the best experience buying a car ever thank you Tom
Anonymous
•
May 23, 2022
5.0/5
5.0/5
Sergei was friendly, honest, and accommodating - we had a fantastic experience.
Lauren
•
May 23, 2022
5.0/5
5.0/5
Car was fixed sooner than anticipated. Customer service rep was excellent as always.
Shakiera
•
May 22, 2022
5.0/5
5.0/5
I came in for my 10,000 recommended maintenance. I was told it’ll be about two to two and a half hour wait time; however the wait time was less than a hour and a half.