Nalley Volkswagen of Alpharetta
4.9/5
4.9 /5
2,850 Verified Reviews
1550 Mansell Rd, Alpharetta, GA 30009, US
(770) 629-9081
2,850 Verified Reviews
4.0/5
4.0 /5
Service was great once it started. A 3 day wait time to begin repairs was very inconvenient when they don’t have loaner cars available.

5.0/5
5.0 /5
Silivia Is the best!!

4.0/5
4.0 /5
As a possible idea, perhaps have a salaried or hourly "hand-off" person who can take the time to sit with a new owner to go through some of the technology of the new vehicle, including making sure the technology works as it should for that model of vehicle. I say this because I was coming off of a 20-year old basic manual-shift vehicle into a 21st century techno-car. On my 20-year old car, the only thing I could adjust on the dashboard was the trip odometer. On this new vehicle, through looking through the manual, I find I can actually have multiple views of the dashboard. A bit over-whelming. I think it's asking too much of the salesperson to train the new owner, and that's why I think there should be a hand-off person.

5.0/5
5.0 /5
Experience was excellent

5.0/5
5.0 /5
Great customer service from the service representative. Timely updates and feedback on our questions.

5.0/5
5.0 /5
Walked in, Knew what car I wanted and they helped make the process smooth and fast!

5.0/5
5.0 /5
Mine issue was minor. Low tire pressure light. It was resolved in a timely matter. Your staff is always professional and very helpful. Great service department.

5.0/5
5.0 /5
The service was quick and the waiting area was very clean ..

5.0/5
5.0 /5
The service is great! i can feel the difference of the car after maintenance; Chris is quite nice and patient, many thanks to him too; Overall, it's a super visit, and thanks to all the tech who have been working on my car; And most importantly, thank you for fixing my coolant leakage issue; a roadside assistance is avoid, thank you!

4.0/5
4.0 /5
I was pleased with the salesman and the speed at which we were able to complete the purchase. We had no problems at all.