Robert is really a great professional always provides us with accurate information and excellent customer service.
Andrew
•
Feb 12, 2021
5.0/5
5.0/5
Good stuff!
Gloria
•
Feb 11, 2021
5.0/5
5.0/5
I recently relocated to GA and needed to have my 2015 Beetle serviced because of concerns I had with the oil temperature and oil light. My visit to Nalley VW was great. The staff was friendly and greeted me as soon as I entered the service area. I did have a few questions about the oil temperature that my service advisor wasn't quite certain about but offered to find and let me know and I appreciated that. I look forward to working with Nalley VW again for my future service needs.
Yonghui
•
Feb 10, 2021
5.0/5
5.0/5
Chad is calm, precise and professional. I am pleased with the services received.
Tyson
•
Feb 10, 2021
5.0/5
5.0/5
Very helpful and informative experience!
Nichole
•
Feb 10, 2021
5.0/5
5.0/5
Great experience and customer service.
Casey
•
Feb 9, 2021
5.0/5
5.0/5
Had a wonderful experience. Arik was kind and compassionate. He made the process seamless and quick!
Andrew
•
Feb 9, 2021
5.0/5
5.0/5
Great service and great people!!
Jocelyn
•
Feb 9, 2021
4.0/5
4.0/5
Robert Grimes in customer care has helped us twice in the last 4 months to get our beetle fixed after catastrophic engine failure struck the car twice. He was professional, efficient, and empathetic. The entire VW experience, however, has been a horror - mechanical failure once, they claim to have fixed it. Paid over &1,000. Complete engine failure a SECOND time, within 2 months!! this time on I75 in heavy traffic, could and should have been fatal. Saying NO THANKS to any more VWs.
Robert is really a great professional always provides us with accurate information and excellent customer service.
Andrew
•
Feb 12, 2021
5.0/5
5.0/5
Good stuff!
Gloria
•
Feb 11, 2021
5.0/5
5.0/5
I recently relocated to GA and needed to have my 2015 Beetle serviced because of concerns I had with the oil temperature and oil light. My visit to Nalley VW was great. The staff was friendly and greeted me as soon as I entered the service area. I did have a few questions about the oil temperature that my service advisor wasn't quite certain about but offered to find and let me know and I appreciated that. I look forward to working with Nalley VW again for my future service needs.
Yonghui
•
Feb 10, 2021
5.0/5
5.0/5
Chad is calm, precise and professional. I am pleased with the services received.
Tyson
•
Feb 10, 2021
5.0/5
5.0/5
Very helpful and informative experience!
Nichole
•
Feb 10, 2021
5.0/5
5.0/5
Great experience and customer service.
Casey
•
Feb 9, 2021
5.0/5
5.0/5
Had a wonderful experience. Arik was kind and compassionate. He made the process seamless and quick!
Andrew
•
Feb 9, 2021
5.0/5
5.0/5
Great service and great people!!
Jocelyn
•
Feb 9, 2021
4.0/5
4.0/5
Robert Grimes in customer care has helped us twice in the last 4 months to get our beetle fixed after catastrophic engine failure struck the car twice. He was professional, efficient, and empathetic. The entire VW experience, however, has been a horror - mechanical failure once, they claim to have fixed it. Paid over &1,000. Complete engine failure a SECOND time, within 2 months!! this time on I75 in heavy traffic, could and should have been fatal. Saying NO THANKS to any more VWs.