Service, Attentiveness. and Professionalism of every employee from sales to service, parts and finance exceeded my expectations.
Brianda
•
Dec 4, 2020
5.0/5
5.0/5
I purchased a 2020 Tiguan on Monday and by Thursday I had to bring it in because my microphone was not working. My service advisor was Robert Grimes, he was able to explain the issue and give me a realistic timeline of when the repair would be done. He also emailed and texted me how things were going and as soon as my vehicle was done. Even though my new car had an issue, Nalley VW took responsibility and made it right. I will continue to give them business and recommend them to my friends and family.
Sharon
•
Dec 2, 2020
5.0/5
5.0/5
Worked us in at last moment when we realized our daughter needed tires while home during Thanksgiving week.
David
•
Dec 2, 2020
5.0/5
5.0/5
Great customer service!!!!
Eugenia
•
Nov 27, 2020
5.0/5
5.0/5
Very smooth process very happy with everything
Pradeep
•
Nov 25, 2020
5.0/5
5.0/5
Fast in fast out service!!!
Justin
•
Nov 25, 2020
5.0/5
5.0/5
My overall experience was amazing, Dustin was able to answer all my questions about the vehicle and do a thorough walk-through of all of the features. The finance process was a breeze and he was able to get me the rate and payment that works in my budget.
Tim
•
Nov 23, 2020
5.0/5
5.0/5
yes
Paul
•
Nov 21, 2020
5.0/5
5.0/5
Work was completed in a reasonable amount of time.
Marcus
•
Nov 20, 2020
5.0/5
5.0/5
Very smooth process, helped me with any and all questions I had. Even complimented my car, absolutely will be keeping my business here.
Service, Attentiveness. and Professionalism of every employee from sales to service, parts and finance exceeded my expectations.
Brianda
•
Dec 4, 2020
5.0/5
5.0/5
I purchased a 2020 Tiguan on Monday and by Thursday I had to bring it in because my microphone was not working. My service advisor was Robert Grimes, he was able to explain the issue and give me a realistic timeline of when the repair would be done. He also emailed and texted me how things were going and as soon as my vehicle was done. Even though my new car had an issue, Nalley VW took responsibility and made it right. I will continue to give them business and recommend them to my friends and family.
Sharon
•
Dec 2, 2020
5.0/5
5.0/5
Worked us in at last moment when we realized our daughter needed tires while home during Thanksgiving week.
David
•
Dec 2, 2020
5.0/5
5.0/5
Great customer service!!!!
Eugenia
•
Nov 27, 2020
5.0/5
5.0/5
Very smooth process very happy with everything
Pradeep
•
Nov 25, 2020
5.0/5
5.0/5
Fast in fast out service!!!
Justin
•
Nov 25, 2020
5.0/5
5.0/5
My overall experience was amazing, Dustin was able to answer all my questions about the vehicle and do a thorough walk-through of all of the features. The finance process was a breeze and he was able to get me the rate and payment that works in my budget.
Tim
•
Nov 23, 2020
5.0/5
5.0/5
yes
Paul
•
Nov 21, 2020
5.0/5
5.0/5
Work was completed in a reasonable amount of time.
Marcus
•
Nov 20, 2020
5.0/5
5.0/5
Very smooth process, helped me with any and all questions I had. Even complimented my car, absolutely will be keeping my business here.