The response time was excellent

Everything went as expected.

much better experience than i have had in the past.

Happy with the service .

Good purchase, great people.

Timely, organized , communicated well (I liked to option to text svc advisor throughout service appt)

Salesman was accommodating in terms of facilitating a test drive. However, I thought the experience could be better in terms of providing pricing based on the VW certificate provided. Actually still waiting on pricing.

This was my first time at Nalley VW service department for an oil change . The free wi-fi kept me entertained . Chad said it would take a couple hours and it took exactly 2 hours. Thank you to Chad for taking the extra time to show and explain the unfamiliar dip stick, after I asked about it. This was a good experience.

Great service, technician was awesome

Made the process easy