John Campbell was efficient friendly and explained what was going to be done and how long it would take
Mitchell
•
Oct 29, 2018
5.0/5
5.0/5
Hopefully the solution to an ongoing problem with the TPMS light illuminating even though no tire pressure issue apparent. Replaced all 4 tires, with VW and Nalley picking up 3/4 of the cost.
Cristina
•
Oct 29, 2018
5.0/5
5.0/5
Great Customer Experience. From the moment of arrival until the end. Great coffee provided by the way.
Sara
•
Oct 29, 2018
5.0/5
5.0/5
Great customer service and communication - I got regular progress updates, recommendations on additional service that didn't come off as just trying to up-sell me, and on-time completion of the work.
Michele
•
Oct 29, 2018
5.0/5
5.0/5
I had a wonderful visit! Thank you for your great customer service!
Carolyn
•
Oct 27, 2018
5.0/5
5.0/5
My experience at VW of Alpharetta could not have been handled better. Tom and Damien are very professional , thorough and great to have a good conversation while the paperwork is being taken care of . The Starbucks coffee vending machine was a nice and unexpected surprise. Wish I lived closer to Alpharetta so service, when the time comes, could be performed at a really pleasent and caring facility.All my questions were answered completely with competent reassurance. Thank you !!
Lisa
•
Oct 27, 2018
5.0/5
5.0/5
I have been to Nalley Volkswagen at least three times now with my Beetle that I purchased in July, 2016. Every service visit has been excellent! I have had a different representative each time, and all have been wonderfully helpful! I will continue to take my Beetle to Nalley for all of my service needs. Very comfortable waiting lounge and helpful and timely updates on my car's status - and a free car wash!
Brittany
•
Oct 26, 2018
4.0/5
4.0/5
It was a 5star experience. Just great. Mr. Oraif worked with us on the price we needed for our sedan. Will send more people to him if looking for a VW.
Stephen
•
Oct 26, 2018
5.0/5
5.0/5
Service was excellent
Mary
•
Oct 26, 2018
5.0/5
5.0/5
I just purchased my first VW Beetle and was bringing it in for a Vehicle Inspection. Senior Advisor John Campbell went above and beyond to give me great service and give me some useful tips on features in my Beetle I didn't know about! My first experience at VW was Fantastic! Thank you to John and the friendly, courteous staff you have at Nalley VW!
John Campbell was efficient friendly and explained what was going to be done and how long it would take
Mitchell
•
Oct 29, 2018
5.0/5
5.0/5
Hopefully the solution to an ongoing problem with the TPMS light illuminating even though no tire pressure issue apparent. Replaced all 4 tires, with VW and Nalley picking up 3/4 of the cost.
Cristina
•
Oct 29, 2018
5.0/5
5.0/5
Great Customer Experience. From the moment of arrival until the end. Great coffee provided by the way.
Sara
•
Oct 29, 2018
5.0/5
5.0/5
Great customer service and communication - I got regular progress updates, recommendations on additional service that didn't come off as just trying to up-sell me, and on-time completion of the work.
Michele
•
Oct 29, 2018
5.0/5
5.0/5
I had a wonderful visit! Thank you for your great customer service!
Carolyn
•
Oct 27, 2018
5.0/5
5.0/5
My experience at VW of Alpharetta could not have been handled better. Tom and Damien are very professional , thorough and great to have a good conversation while the paperwork is being taken care of . The Starbucks coffee vending machine was a nice and unexpected surprise. Wish I lived closer to Alpharetta so service, when the time comes, could be performed at a really pleasent and caring facility.All my questions were answered completely with competent reassurance. Thank you !!
Lisa
•
Oct 27, 2018
5.0/5
5.0/5
I have been to Nalley Volkswagen at least three times now with my Beetle that I purchased in July, 2016. Every service visit has been excellent! I have had a different representative each time, and all have been wonderfully helpful! I will continue to take my Beetle to Nalley for all of my service needs. Very comfortable waiting lounge and helpful and timely updates on my car's status - and a free car wash!
Brittany
•
Oct 26, 2018
4.0/5
4.0/5
It was a 5star experience. Just great. Mr. Oraif worked with us on the price we needed for our sedan. Will send more people to him if looking for a VW.
Stephen
•
Oct 26, 2018
5.0/5
5.0/5
Service was excellent
Mary
•
Oct 26, 2018
5.0/5
5.0/5
I just purchased my first VW Beetle and was bringing it in for a Vehicle Inspection. Senior Advisor John Campbell went above and beyond to give me great service and give me some useful tips on features in my Beetle I didn't know about! My first experience at VW was Fantastic! Thank you to John and the friendly, courteous staff you have at Nalley VW!