Very helpful, even though it was very busy. Even with people waiting, I did not feel rushed
Anonymous
•
Aug 13, 2024
4.0/5
4.0/5
Thought it was going to be an all day issues which is wasn't . An hour and a half not bad got me right in Richard stated up to 2 hrs. Ozzy did the job under it...lol I was happy overall.
Anonymous
•
Aug 13, 2024
5.0/5
5.0/5
Jerry and team were great
Anonymous
•
Aug 13, 2024
5.0/5
5.0/5
Richard was very kind, courteous and professional in his treatment of me while I was there for my oil change
Anonymous
•
Aug 12, 2024
5.0/5
5.0/5
I was satisfied with the service provide by Nalley VE of Alpharetta.
Anonymous
•
Aug 12, 2024
5.0/5
5.0/5
Touareg TDI - DPF Filter needed cleaned, was happy to hear that it was covered under warranty
Anonymous
•
Aug 11, 2024
5.0/5
5.0/5
My Tiguan was in for routine servicing. As in past visits with my vehicles through the years, my Service Advisor Chad was very pleasant, professional, communicative and knowledgeable about my vehicle. I was kept informed on the progress of the servicing by Chad which is and has always been appreciated. Your facility has clean and comfortable waiting and work areas. I also appreciate the complimentary refreshment and snack area. The service department staff and other Nalley staff I come in contact with always acknowledge me with a greeting. It is very much like a family at Nalley VW. I have chosen Nalley VW for several vehicles and years because of your consistency, professionalism and personable service. Thank you, Chad and all the attentive staff at Nalley!
Anonymous
•
Aug 11, 2024
5.0/5
5.0/5
Got me in and out quick. Nice facility and people.
Anonymous
•
Aug 11, 2024
5.0/5
5.0/5
serg was great
Anonymous
•
Aug 10, 2024
5.0/5
5.0/5
Recently got my very first brand new car. VW Jetta SE 2024I was very nervous but my sales associate Sergiy he walked me through the whole process very easily and professionally. Great customer service, quick and easy paperwork, nice location with good coffee and snacks
Very helpful, even though it was very busy. Even with people waiting, I did not feel rushed
Anonymous
•
Aug 13, 2024
4.0/5
4.0/5
Thought it was going to be an all day issues which is wasn't . An hour and a half not bad got me right in Richard stated up to 2 hrs. Ozzy did the job under it...lol I was happy overall.
Anonymous
•
Aug 13, 2024
5.0/5
5.0/5
Jerry and team were great
Anonymous
•
Aug 13, 2024
5.0/5
5.0/5
Richard was very kind, courteous and professional in his treatment of me while I was there for my oil change
Anonymous
•
Aug 12, 2024
5.0/5
5.0/5
I was satisfied with the service provide by Nalley VE of Alpharetta.
Anonymous
•
Aug 12, 2024
5.0/5
5.0/5
Touareg TDI - DPF Filter needed cleaned, was happy to hear that it was covered under warranty
Anonymous
•
Aug 11, 2024
5.0/5
5.0/5
My Tiguan was in for routine servicing. As in past visits with my vehicles through the years, my Service Advisor Chad was very pleasant, professional, communicative and knowledgeable about my vehicle. I was kept informed on the progress of the servicing by Chad which is and has always been appreciated. Your facility has clean and comfortable waiting and work areas. I also appreciate the complimentary refreshment and snack area. The service department staff and other Nalley staff I come in contact with always acknowledge me with a greeting. It is very much like a family at Nalley VW. I have chosen Nalley VW for several vehicles and years because of your consistency, professionalism and personable service. Thank you, Chad and all the attentive staff at Nalley!
Anonymous
•
Aug 11, 2024
5.0/5
5.0/5
Got me in and out quick. Nice facility and people.
Anonymous
•
Aug 11, 2024
5.0/5
5.0/5
serg was great
Anonymous
•
Aug 10, 2024
5.0/5
5.0/5
Recently got my very first brand new car. VW Jetta SE 2024I was very nervous but my sales associate Sergiy he walked me through the whole process very easily and professionally. Great customer service, quick and easy paperwork, nice location with good coffee and snacks