Richard was exceptional at scheduling, progress communication and professionalism.
Anonymous
•
Apr 15, 2024
5.0/5
5.0/5
Great communication and customer service.
Anonymous
•
Apr 14, 2024
5.0/5
5.0/5
I started the purchase process over the phone. Once I got to the dealership, everything was ready. Andrew Krum was an exellent salesman.
Anonymous
•
Apr 14, 2024
4.0/5
4.0/5
I understand that company does have enough employees these days . My car came in on a Tuesday and I did not get my car looked at until that Saturday. And it took another four day for it to get worked on . But other then that it was great visit.
Anonymous
•
Apr 14, 2024
5.0/5
5.0/5
Jerry and Chris were great!
Anonymous
•
Apr 11, 2024
5.0/5
5.0/5
Robert is awesome! He was so helpful and went above and beyond to get me into a loaner car!
Anonymous
•
Apr 11, 2024
5.0/5
5.0/5
It was a great experience like always they made feel comfortable and broke down the issues that I had with with car and made easy and understandable.
Anonymous
•
Apr 11, 2024
5.0/5
5.0/5
We had a great experience working with Andrew and Daniel. They helped us with options on leasing an suv that would be beneficial for our family. The process of it all was great. Definitely recommend Nalley Volkswagen for the awesome customer service and employees!
Anonymous
•
Apr 10, 2024
5.0/5
5.0/5
Multiple services were performed and the person who handled my service was respectful and kind. The only issue I have is there was some issue saying defective on dashboard and I would have to make another appointment to find out what the problem is. I think if you are aware, you should ask at appointment if I want you to go ahead and look at it, not request I make another appointment to look at it. I give the attendant and work done five stars, but I give VW policy of handling that 4 stars.
Anonymous
•
Apr 10, 2024
5.0/5
5.0/5
Robert was great. He let us know an appropriate expected time of completion and was able to stick to it. Also very personable would recommend him.
Richard was exceptional at scheduling, progress communication and professionalism.
Anonymous
•
Apr 15, 2024
5.0/5
5.0/5
Great communication and customer service.
Anonymous
•
Apr 14, 2024
5.0/5
5.0/5
I started the purchase process over the phone. Once I got to the dealership, everything was ready. Andrew Krum was an exellent salesman.
Anonymous
•
Apr 14, 2024
4.0/5
4.0/5
I understand that company does have enough employees these days . My car came in on a Tuesday and I did not get my car looked at until that Saturday. And it took another four day for it to get worked on . But other then that it was great visit.
Anonymous
•
Apr 14, 2024
5.0/5
5.0/5
Jerry and Chris were great!
Anonymous
•
Apr 11, 2024
5.0/5
5.0/5
Robert is awesome! He was so helpful and went above and beyond to get me into a loaner car!
Anonymous
•
Apr 11, 2024
5.0/5
5.0/5
It was a great experience like always they made feel comfortable and broke down the issues that I had with with car and made easy and understandable.
Anonymous
•
Apr 11, 2024
5.0/5
5.0/5
We had a great experience working with Andrew and Daniel. They helped us with options on leasing an suv that would be beneficial for our family. The process of it all was great. Definitely recommend Nalley Volkswagen for the awesome customer service and employees!
Anonymous
•
Apr 10, 2024
5.0/5
5.0/5
Multiple services were performed and the person who handled my service was respectful and kind. The only issue I have is there was some issue saying defective on dashboard and I would have to make another appointment to find out what the problem is. I think if you are aware, you should ask at appointment if I want you to go ahead and look at it, not request I make another appointment to look at it. I give the attendant and work done five stars, but I give VW policy of handling that 4 stars.
Anonymous
•
Apr 10, 2024
5.0/5
5.0/5
Robert was great. He let us know an appropriate expected time of completion and was able to stick to it. Also very personable would recommend him.