Andrew Krum was great during the purchase and after - there were some issues (car got sideswiped while being transported for out of town dealer) and we asked for a different car and he helped that happen. He clearly knows how to adapt sales pitches to the individuals involved, and I did not feel coerced or talked down to; I thought he did great. The person who did all the paperwork wasn't quite as good at "reading the room" - conversations were not as pleasing and more centered on him versus us, and he was a bit assertive on the sales pitch for the warranties, etc., but he got the job done. The car itself has a couple of little things I am watching (rattle from the sunroof and connectivity to the Infotainment console, but I will bring it in to have those addressed shortly.
Anonymous
•
Jan 21, 2024
5.0/5
5.0/5
Everything went as expected and the team got it fixed.
Anonymous
•
Jan 20, 2024
5.0/5
5.0/5
Went well.
Anonymous
•
Jan 20, 2024
5.0/5
5.0/5
Quick friendly service. Was kept informed and my expectations were met.
Anonymous
•
Jan 20, 2024
5.0/5
5.0/5
Love working with Robert! My only frustration is having to pay for an Uber if I’m unable to stay on site for the appointment.
Anonymous
•
Jan 17, 2024
5.0/5
5.0/5
Nice waiting room and friendly service.
Anonymous
•
Jan 17, 2024
5.0/5
5.0/5
Fairly quick service visit. Quiet lounge to wait in. Good refreshments.
Anonymous
•
Jan 16, 2024
5.0/5
5.0/5
service agents have always been very pleasent and helpful
Anonymous
•
Jan 16, 2024
5.0/5
5.0/5
Wonderful and professional service. We received photos of the items that needed repair. Anthony is very kind and knowledgeable.
Andrew Krum was great during the purchase and after - there were some issues (car got sideswiped while being transported for out of town dealer) and we asked for a different car and he helped that happen. He clearly knows how to adapt sales pitches to the individuals involved, and I did not feel coerced or talked down to; I thought he did great. The person who did all the paperwork wasn't quite as good at "reading the room" - conversations were not as pleasing and more centered on him versus us, and he was a bit assertive on the sales pitch for the warranties, etc., but he got the job done. The car itself has a couple of little things I am watching (rattle from the sunroof and connectivity to the Infotainment console, but I will bring it in to have those addressed shortly.
Anonymous
•
Jan 21, 2024
5.0/5
5.0/5
Everything went as expected and the team got it fixed.
Anonymous
•
Jan 20, 2024
5.0/5
5.0/5
Went well.
Anonymous
•
Jan 20, 2024
5.0/5
5.0/5
Quick friendly service. Was kept informed and my expectations were met.
Anonymous
•
Jan 20, 2024
5.0/5
5.0/5
Love working with Robert! My only frustration is having to pay for an Uber if I’m unable to stay on site for the appointment.
Anonymous
•
Jan 17, 2024
5.0/5
5.0/5
Nice waiting room and friendly service.
Anonymous
•
Jan 17, 2024
5.0/5
5.0/5
Fairly quick service visit. Quiet lounge to wait in. Good refreshments.
Anonymous
•
Jan 16, 2024
5.0/5
5.0/5
service agents have always been very pleasent and helpful
Anonymous
•
Jan 16, 2024
5.0/5
5.0/5
Wonderful and professional service. We received photos of the items that needed repair. Anthony is very kind and knowledgeable.