Nalley Volkswagen of Alpharetta
4.9/5
4.9 /5
2,850 Verified Reviews
1550 Mansell Rd, Alpharetta, GA 30009, US
(770) 629-9081
2,850 Verified Reviews
5.0/5
5.0 /5
Andrew Krum was great during the purchase and after - there were some issues (car got sideswiped while being transported for out of town dealer) and we asked for a different car and he helped that happen. He clearly knows how to adapt sales pitches to the individuals involved, and I did not feel coerced or talked down to; I thought he did great. The person who did all the paperwork wasn't quite as good at "reading the room" - conversations were not as pleasing and more centered on him versus us, and he was a bit assertive on the sales pitch for the warranties, etc., but he got the job done. The car itself has a couple of little things I am watching (rattle from the sunroof and connectivity to the Infotainment console, but I will bring it in to have those addressed shortly.

5.0/5
5.0 /5
Everything went as expected and the team got it fixed.

5.0/5
5.0 /5
Went well.

5.0/5
5.0 /5
Quick friendly service. Was kept informed and my expectations were met.

5.0/5
5.0 /5
Love working with Robert! My only frustration is having to pay for an Uber if I’m unable to stay on site for the appointment.

5.0/5
5.0 /5
Nice waiting room and friendly service.

5.0/5
5.0 /5
Fairly quick service visit. Quiet lounge to wait in. Good refreshments.

5.0/5
5.0 /5
service agents have always been very pleasent and helpful

5.0/5
5.0 /5
Wonderful and professional service. We received photos of the items that needed repair. Anthony is very kind and knowledgeable.

5.0/5
5.0 /5
Great experience