Staff was good, dealership was clean, they washed my car after which was great.

Great communication and service

My experience was excellent.

I had a minor concern about my alignment, and had a great conversation with my tech as far as what could be affecting the road behavior of my Tiguan. I was very satisfied with the dialogue and the service.

Service tech was nice, kind. Service was quick and efficient.

I had the 100K mile service, it took less time than expected. Richard text me with updates in a timely manner.

Great

Great service. Took a little longer than expected, but was able to conduct business while waiting without issue. One suggestion - recommend that you recalibrate / reset the tire pressure after a tire rotation and during the service visit. I took a trip into north Georgia the day after my service, and ended up with a dash light requiring me to inspect tire fault. Had to drive an hour out of our way to find a tire store to inspect tires for damage or nails, and tire pressure. No issues found and completed the recalibration process to clear the fault. Not having a TPMS system is definitely one of the few things I really don’t like about the GTI.

Went in for a flat tire and was greeted and taken care of quickly. Shawn went above and beyond looking for discounts, etc., to put towards my services.

Greatness