Bill and Sean were fast, friendly, and awesome with the experience!Bill in finance is amazing would highly recommend when buying a vehicle! Sean in sales is awesome, fast and friendly service!

It wasn't your fault; it was the holidays and there was a delay on shipping the part.Napleton is great, but dealing with Mitsubishi Connect is a nightmare! If I had known how poorly the remote start system works and that I would have to pay for it after two years I wouldn't have bought a Mitsubishi.My service tech was extremely helpful and I don't find it intimidating to go there.

Didn't reset oil counter but I was able to Google it.Great service. They forgot to reset the oil change counter but I was able to find it.I'll be back.

Best car dealership I've ever dealt with in 30 yesrs.Awesome team

Great service very pleasedFar better than average on service side

Need to be more attentive to the coffee service. Several employees went to the station and restocked supplies but none of them noticed for the 2 1/2 hours that I waited for my service that there was no coffee. Also the water I have been informed that you have to ask for it. I feel it would be much nicer to have the ability to get it without having to ask.Excellent service and friendly people.

Keep up the good work. Napleton is the Gold Standard for customer service.Nathan does a great job as service writer. He carefully explained everything and took care of us in a timely fashion. Very happy with Nathan and Napleton. The facility is gorgeous and well maintained.

Keep it up for good service

I was greeted when I walked into dealership and quickly taken care of by the staff. I dropped off my car and it was ready for me in an hour.

The modern furniture is uncomfortable. The seating needs side tables to set something like a drink on. The tables there are out in front too far away from the seating. It makes a strain for us senior citizens to use them.It is the friendly and helpful people that take really good care of me, that keeps me coming back. Send really good deals and coupons for services. Those really help.I bought the car there and it has been mostly serviced there. I have tried to due the recommended servicing to keep warranty in good standing. The people there in service have been great and very helpful.