RE Comfortable: it was cold.RE Amenities: please provide tongs with the cookies and/or pastries. People using their fingers is unsanitary.RE Signage: I am never sure as to where I should park upon arrival.My previous experience with routine service included (free of charge) a car wash and interior cleaning. I was surprised this service was not included in routine servicing.My previous experience with routine service within the 1st year of ownership was not having to pay for the service. I was surprised I had to pay for the last several routine service I have received.

The dealer, location & design. It's very discompopulatedI will never buy or use another Mitsubishi even if they give it to me for FREEThey need better signage & designated spots for customers for service

figured out problem in a timely fashion.

My only issues with them was this issues wasn’t fixed: Hood flutter TSB-21-42A-005.This issues Hood flutter TSB-21-42A-005, should be taken seriously and its quiet an easy fix as listed on NHTSA’s website if it were to cause a highway accident it would cause a massive case against the dealership and Mitsubishi as a manufacturer.Website kept crashing clearly needs to be updated. This is the Nashua, NH dealership. It also doesn’t offer a recall appointment form.Poorly advised customer take action in calling the autobody shop instead of booking the appointment with customer at that moment for the autobody shop

I am used to previously owned car/dealership (Mazda) that does a quick vacuum of the interior prior to returning. Disappointed that this is not a courtesy service with Mitsubishi… it was certainly a perk to continuing to go to the Mazda dealership when I owned that vehicle… Without extra little perks like this, I don’t really have much incentive to keep returning to the Mitsubishi dealer for general maintenance once my warranties are up…especially as it is a 30min drive from home.I had trouble connecting with the service department regarding the status of my vehicle… upon calling the number and asking to be connected I was transferred. No one picked up. There was not an option to leave a message…. I called back and was transferred again same thing.… I called back a third time and was transferred and received the service managers voicemail. I left a message. Waited about 15 minutes and still did not hear back. I called the main number again got transferred to the grant manager‘s voicemail. I called back again and was eventually transferred to a person in the service department that picked up… It took about a half hour for this to transpire in a time in which there was a short window to assess the status of my vehicle compared to the time in which I needed to be at the dealership to pick it up .Specialist able to work on recall is only available Mon-Fri 8-4… this put a strain on my family trying to arrange for a drop off and pick up of the vehicle as well as needing to arrange a vehicle to drive into work… Evening and weekend appointments are preferable such that I can stay/wait for the duration of the appointment

ON A SCALE OF 1 TO 10, THEY ARE A 15ON A SCALE OF 1 TO 10, THESE GUYS ARE A 15

I will go back for future service.Excellent communication, easy setting up appointment and the time to complete the repair was acceptable.

Cold waiting room

Happy to have purchased my new car here. Keep up the great work guys ^_^Nice people, fast service

I just got my car inspected !!!