People do not pick up dog poop people through the garbage anywhere on people’s property some town houses front yard looks disgusting because I don’t have grass and when it comes to winter time, some people call you to fill the ice bucket up and it’s still not filled up and anyone come to snow the tractors are hardly out so we had to shovel our own driveway.

I appreciate how any maintenance request I’ve submitted has been completed in a timely manner. The staff and maintenance team are all very kind and helpful! I really enjoy living here.

Selena is an amazing coordinator! Prompt service.

If it is possible to issue something similar to plastic shoe covers or slips, as it is frustrating having to re-clean a house after it has been cleaned due to the melted snow and ice that is tracked all over the house because they have to keep their shoes on

Poor customer service overall, need to at least try to do better.

The service is great and everyone I spoke with was helpful and courteous but I am disappointed with the state of the unit. The radiators are really dirty and I will have to open and clean them due to a health condition. Our appliances are also in mediocre shape with broken drawers and a broken seal on the fridge and there is black mold in the washing machine and very bad collection of lint in the dryer. Also some ice inside the windows. I'm disappointed.

I asked for a touch up of my wall where paint had peeled off, they painted it a brown colour when my wall is grey. A few months ago I asked for my door to be replaced because it is chipped and old and wanted it painted but no one ever came to complete the job

By giving better facilities..

Paula for introducing me to the 4 deerfield unit when things didn't work out in 2 deerfield units. And Molly for being super helpful when we first moved in. Whoever cleans garbage and maintain the underground garage is doing a great job.

Every one has been easy going and responsive, from our first inquiry, to viewing, to signing, to move in, and subsequent maintenance requests. The location is very good and we feel safe in our new home. That, along with two bathrooms and in suite laundry, is magical :)