We love this house but he landscaping continues to be an issue. It began when the grass was changed to desert landscaping. The company did a poor job. I had a walk through to show all the mistakes that were made. Another company was hired and did half the job. They were called by out and again, listed all the issues and took pictures but that was over 3 weeks ago. I have attempted numerous times to get landscaping issues fixed caused by the landscapers when they transitioned the grass to desert. I have sent emails and texts. This is my last time reaching out in regard to the concerns. I have kept copies of all communication and issues so I am not held liable when I move from this property. 702-686-9574. In 6 years this is the only time I have had issues. Other than this, my experience has been perfect! :)
Larry
•
Dec 1, 2025
5.0/5
5.0/5
Professional, on Time, Complete. Thank You
Billie
•
Nov 22, 2025
5.0/5
5.0/5
NWPM has been very responsive to all issues that I had at move in and prompt to address and resolve all concerns since.
Kenny
•
Nov 19, 2025
5.0/5
5.0/5
Great staff. Attentive to issues and quick response when issues arrive. One of the best property management companies I have dealt with here in Vegas
Rita
•
Oct 29, 2025
5.0/5
5.0/5
Very pleasant and professional. Answered my questions thoroughly
Tari
•
Oct 25, 2025
2.0/5
2.0/5
I love this property but the landscaping has become an issue since 2 years ago. There is still landscaping work that needs to be done. I requested they schedule with me so I could be here but they did not.
Alana
•
Oct 20, 2025
5.0/5
5.0/5
I really appreciate your quick responses and every time I’ve checked in throughout this process, you guys respond immediately and get it taken care of. Thank you so much for making things easier for us.
Krystal
•
Oct 20, 2025
5.0/5
5.0/5
Maintenance came in, assest issue with the sink and came 1 1/2 hr later and replaced the sink quick and easy!
Tina
•
Oct 20, 2025
5.0/5
5.0/5
I had broken sprinklers by my shrubs and water was gushing out. New West Property Management sent out a Landscaping Company that repaired the sprinkler problem and also cleaned my walkway which was full of mud leading to my home. Highly recommend them.
Karen
•
Oct 7, 2025
5.0/5
5.0/5
Been renting my house from new west property management for the last 10 years. Excellent excellent customer service. I have never been so happy with a rental
We love this house but he landscaping continues to be an issue. It began when the grass was changed to desert landscaping. The company did a poor job. I had a walk through to show all the mistakes that were made. Another company was hired and did half the job. They were called by out and again, listed all the issues and took pictures but that was over 3 weeks ago. I have attempted numerous times to get landscaping issues fixed caused by the landscapers when they transitioned the grass to desert. I have sent emails and texts. This is my last time reaching out in regard to the concerns. I have kept copies of all communication and issues so I am not held liable when I move from this property. 702-686-9574. In 6 years this is the only time I have had issues. Other than this, my experience has been perfect! :)
Larry
•
Dec 1, 2025
5.0/5
5.0/5
Professional, on Time, Complete. Thank You
Billie
•
Nov 22, 2025
5.0/5
5.0/5
NWPM has been very responsive to all issues that I had at move in and prompt to address and resolve all concerns since.
Kenny
•
Nov 19, 2025
5.0/5
5.0/5
Great staff. Attentive to issues and quick response when issues arrive. One of the best property management companies I have dealt with here in Vegas
Rita
•
Oct 29, 2025
5.0/5
5.0/5
Very pleasant and professional. Answered my questions thoroughly
Tari
•
Oct 25, 2025
2.0/5
2.0/5
I love this property but the landscaping has become an issue since 2 years ago. There is still landscaping work that needs to be done. I requested they schedule with me so I could be here but they did not.
Alana
•
Oct 20, 2025
5.0/5
5.0/5
I really appreciate your quick responses and every time I’ve checked in throughout this process, you guys respond immediately and get it taken care of. Thank you so much for making things easier for us.
Krystal
•
Oct 20, 2025
5.0/5
5.0/5
Maintenance came in, assest issue with the sink and came 1 1/2 hr later and replaced the sink quick and easy!
Tina
•
Oct 20, 2025
5.0/5
5.0/5
I had broken sprinklers by my shrubs and water was gushing out. New West Property Management sent out a Landscaping Company that repaired the sprinkler problem and also cleaned my walkway which was full of mud leading to my home. Highly recommend them.
Karen
•
Oct 7, 2025
5.0/5
5.0/5
Been renting my house from new west property management for the last 10 years. Excellent excellent customer service. I have never been so happy with a rental