New West is always responsive, and in a timely manner. They worked with me to negotiate a lesser rent increase and that was greatly appreciated.

New West responded promptly to our maintenance request. Service worker was very efficient and competent. Thank you both for your prompt service

Always prompt when it comes to maintenance request and always follow up

As always excellent service.

Everything went extremely smooth with moving into our new home. Communication has been streamline, and the online rent option is definitely a plus!

the experience with new west property management has been great , I really like them

Dolores is really great to work with and very helpful and Anna is very sweet every time I call

alot of paperwork and money but well worth it!

Everyone in the office was very friendly and relatively helpful, emailed were answered quickly. My only qualms were that applications are required to be submitted in person which makes it very hard for people moving from out-of-state. Also, during the application review process, emails for verification of previous rentals and employment were sent to the wrong emails and the replies to those emails (once they were sent to the right email) were said to have never been received. Once I added myself to an email with both parties, they were finally then received. Additionally, the move-in check list sheet was claimed to have never been received by the office even though it was never returned to sender in the mail. Other than those difficulties, it was a decent move-in process.

1420 Red Crest Lane, Unit 102, Las Vevas, NC 89144