The only negative was that the first available date to get the car looked at was 25 days from initial phone call.

It was very nice car and good customer service

Overall really easy and professional service, didn’t feel like I got any typical sales pitch, but really relaxed and tailored approach to what I wanted. I would definitely make the decision to return to the showroom when I next change my car.

Dominic was extremely helpful and made the process so quick and easy. Will definitely recommend to friends and family.

As we live in Derby and we bought our car from Newcastle, Owen handled all our queries by phone and Email really well. Even with a miscommunication over Finance, Owen went out of his way to help us. Picking up our new car was the highlight, even after buying from Derby previously , this was the best experience we have had in buying a car. Thank you for all your help

First impressions of the dealership were excellent, very well presented. Staff were friendly and approachable without being overbearing in anyway. The salesman I dealt with had excellent product knowledge about both the vehicles and finance products - from entering the dealership uncertain of the model to choose to having a test drive and paying a deposit on a new top of the range A4 within a couple of hours... One very happy customer.

Zed was fantastic kept me updated with the progress of the car build from start to finish. All emails replied to immediately no messing about.

Dominic O 'Sullivan was just first class in communicating the offer and seeing it through until the end. With his service, we would certainly buy from Audi Newcastle again Brian Hicks 09 Feb 2023

Daniel was a great help and a really sound guy, I got my dream car so Im happy

Lisa was extremely helpful throughout the whole process