Newcastle Audi
4.9/5
4.9 /5
2,339 Verified Reviews
41 Scotswood Rd, Scotswood Road, Newcastle upon Tyne, NE4 7NQ, GB
0191 226 4500
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,339 Verified Reviews
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5.0/5
5.0 /5
Easy to use Staff polite and courteous. Kept informed throughout. Service to excellent standard
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5.0/5
5.0 /5
The problem I had after the service was sorted out very quickly.
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5.0/5
5.0 /5
Good service, good facilities and waiting area, kept up to date with works and good systems i.e. Audicam
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4.0/5
4.0 /5
Very easy to do. Quick easy drop off and pick up.
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5.0/5
5.0 /5
Very good sales staff knowledgeable , Friendly and approachable .
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4.0/5
4.0 /5
It's easy to use the only downside is, that it doesn't show you which type of service you would need based on your last visit and service plan. Hence why I telephoned to arrange the service rather than booked it online. I did, however, check in online which is quite easy. There was no one on reception on arrival and no staff floating. Eventually someone came over from the far desk to help and then went looking for staff. There were several customers came in just after me and they had the same experience. This is very unusual for Audi as normally there are quite a few staff around to help and certainly staff on reception.
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4.0/5
4.0 /5
Not the usual high standard
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5.0/5
5.0 /5
Simple and easy to follow
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5.0/5
5.0 /5
Good service checked in online quick and easy Good service
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5.0/5
5.0 /5
It required a subsequent phone call anyway.