Good job all round! Could do with a paper and cakes at reception coffee machine! All staff very courteous. Identified an oil leak on crankcase gasket. Car valeted to a high level. Alloy wheels cleaned perfectly! Coffee hot.

BRILL

Easy, intuitive Good comms, value, high quality service & wash & vac

Clare service from start to finish was fantastic From walking in I was made to feel welcome Clare was very professional I was kept upto date with what was going on I can’t speaker highly enough with the team at Newcastle

excellent service great people very helpful it counts especially for me as i cannot see the car myself have asked Daryn for many videos before make my decision to buy and he deliver everything i have asked for that is much appreciated :-) WELL DONE AUDI Newcastle team !!!

Salesperson who dealt with us when we bought our current Audi dealt with us again. No hard sell and we were made to feel comfortable. Answered our questions knowledgably and with confidence [Tony Foley]. We were due to see another salesperson but we were early. Tony was walking past, spoke to us, then went to speak to scheduled salesperson. Tony then returned to us and dealt with our enquiry.

Easy to follow Straight forward system

Tracey from Newcastle Audi service department was helpful at all times. My only concern was that my car was with you almost 4 weeks but realise this included new year

Both Craig and Jade in your service department are brilliant. I am always fearful when coming to a main dealership that the service will be inflexible and I will be ripped off in some way. Both Craig and Jade go a long way to offering a very personal service and I have every confidence that they are looking after me as a customer first and foremost.

Smooth, efficient service. Friendly, efficient service staff. Excellent free safety check and video. Smooth booking in process.