Newcastle Audi
4.9/5
4.9 /5
2,326 Verified Reviews
41 Scotswood Rd, Scotswood Road, Newcastle upon Tyne, NE4 7NQ, GB
0191 226 4500
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,326 Verified Reviews
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5.0/5
5.0 /5
Great customer service
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5.0/5
5.0 /5
Quick efficient service. I used to dread dealing with services and garages before coming to Audi. You make the process very simple and hassle free. You're staff are respectful, professional and always very pleasure to speak with. I was taken care of by a gentleman call Mark Cheetham, and he was everything I would want from your service team. The options to select and pay for additional items/products needed online and via Bumper has made the already brilliant aftercare package even better. Highly recommend Audi and especially Adui Newcastle. Quick efficient service. I used to dread dealing with services and garages before coming to Audi. You make the process very simple and hassle free. You're staff are respectful, professional and always very pleasure to speak with. I was taken care of by a gentleman call Mark Cheetham, and he was everything I would want from your service team. The options to select and pay for additional items/products needed online and via Bumper has made the already brilliant aftercare package even better. Highly recommend Audi and especially Adui Newcastle.
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5.0/5
5.0 /5
Quick, responsive, efficient.
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5.0/5
5.0 /5
Great customer service Friendly Everything explained clearly After care was exceptional Owen blenkinsop from Newcastle Audi was my salesman and did an exceptional job at making me feel comfortable and happy throughout the whole process I never felt pushed to make any decision I didn’t want to do and was very friendly and had a very positive attitude, I will definitely use Owen for all needs in the future
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5.0/5
5.0 /5
The service assistant Mark was excellent very professional , pleasant and accommodating he completed the repair without any hassle. G.Large
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5.0/5
5.0 /5
Quick, very attentive and helpful. I welcomed the honest discussion and help provided. Thank you.
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5.0/5
5.0 /5
Owen Blenkinsop excelled in all manner of customer service from me first walking into the dealership to driving my new car away. His attention to detail in customer services was really appreciated
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5.0/5
5.0 /5
Personalised service was as expected
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5.0/5
5.0 /5
Nice friendly staff and nice and clean and tidy p s coffee isn't bad weather
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5.0/5
5.0 /5
It’s easy and straightforward to use Service from start to finish was great although I didn’t receive the video health check