Couldn't fault the service.

Disappointing. I made my enquiry from an online advert I saw. Initially however I typed in an enquiry of interest for A5 and A3 instead of Q5 and Q3 I immediately corrected this enquiry and in particular I enquired about a specific Q5 which was shown as being available at your site and requested a test drive. I received a return phone call and about the Q5 I was told it was now sold. I asked if there was any other Q5 or Q3 available and was told to go back on the website and have a look. To be fair I was also told the person who rang me would also have a look and get back to me with availability. 1. I never got that follow up call. 2. I decided why would I look again to see what was available as I'd already done that and although it showed available I was informed it wasn't so I wasn't going to waste my time any further. I will continue me search elsewhere Regards Mr.Patton

Jack Charlton was very helpful, we are still looking at the moment but we’re very impressed with his knowledge and helpful manner

Helpful advice from salesman Richard Dunne.

The options were talked through in a comfortable non pushy way

Adequate attention though unable to get what was indicated

Alan Dimmick was very attentive to what I was looking for and worked hard to try to meet that demand

Richard was very helpful and really listened to what I wanted.

Good service from Josh. Located car and made the deal.

Excellent customer service from Owen @Newcastle Audi