Everything about the experience was brilliant, from the car going in the video and the communication from Claire Farrington who was excellent.First class service from start to finish
Verified User
•
Nov 2, 2023
5.0/5
5.0/5
Easy. Intuitive. Email confirmation.Excellent pre-appointment comms. Easy check-in. Service was completed quickly with the Audi Cam video. Car was washed and vac'd
Verified User
•
Nov 2, 2023
5.0/5
5.0/5
A smooth seamless experience, no problems
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Easy to navigate , kept updated with emails and remindersEfficient, friendly great service
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Very friendly welcome, staff excellent
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Was made to feel so special Neil took the time to go over all the controls and made me feel at ease
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Fabulous serviceExcellent communication from Tracey in the service department when my car was in recently for a repair, thank you Tracey, Efficient and quick service from the garage keeping me up to date how it was going. Always happy with Newcastle Audi
Verified User
•
Nov 1, 2023
4.0/5
4.0/5
Efficient and my car was cleaned
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Was treated as a very valued customer and everything was explained before and after the service
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
I can’t fault Audi serviceExcellent service, professional people, great waiting area
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Everything about the experience was brilliant, from the car going in the video and the communication from Claire Farrington who was excellent.First class service from start to finish
Verified User
•
Nov 2, 2023
5.0/5
5.0/5
Easy. Intuitive. Email confirmation.Excellent pre-appointment comms. Easy check-in. Service was completed quickly with the Audi Cam video. Car was washed and vac'd
Verified User
•
Nov 2, 2023
5.0/5
5.0/5
A smooth seamless experience, no problems
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Easy to navigate , kept updated with emails and remindersEfficient, friendly great service
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Very friendly welcome, staff excellent
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Was made to feel so special Neil took the time to go over all the controls and made me feel at ease
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Fabulous serviceExcellent communication from Tracey in the service department when my car was in recently for a repair, thank you Tracey, Efficient and quick service from the garage keeping me up to date how it was going. Always happy with Newcastle Audi
Verified User
•
Nov 1, 2023
4.0/5
4.0/5
Efficient and my car was cleaned
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Was treated as a very valued customer and everything was explained before and after the service
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
I can’t fault Audi serviceExcellent service, professional people, great waiting area