Smooth handover (and part ex), better than I expected after having been to other dealerships in the past. Ella was lovely - well presented and spoken, and explained everything clearly, without patronising
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
Makes the whole experience smoother and quickerFull experience from booking to collecting car was faultless
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
Easy to check in on linePrompt and courteous service
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
Great service all round
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
It was east to use.Everyone I spoke to was excellent.
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
Easy to book, staff friendly and work carried out super quick
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
Lovely service couldn’t fault anything
Verified User
•
Sep 29, 2023
4.0/5
4.0/5
Would have been excellent but oil change reminder not changed, access to mmi deleted and changes made to settings eg drive select changed from comfort to auto.
Verified User
•
Sep 29, 2023
5.0/5
5.0/5
Very helpful
Verified User
•
Sep 29, 2023
5.0/5
5.0/5
It was easy to check in online. However when checking the worksheet details, the wrong vehicle information was entered.This was rectified when I rang and spoke to the service manager.Everything went as planned. I was kept up to date with the progress of my vehicle in the service section. Then I was notified as soon as it was ready to collect.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Smooth handover (and part ex), better than I expected after having been to other dealerships in the past. Ella was lovely - well presented and spoken, and explained everything clearly, without patronising
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
Makes the whole experience smoother and quickerFull experience from booking to collecting car was faultless
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
Easy to check in on linePrompt and courteous service
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
Great service all round
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
It was east to use.Everyone I spoke to was excellent.
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
Easy to book, staff friendly and work carried out super quick
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
Lovely service couldn’t fault anything
Verified User
•
Sep 29, 2023
4.0/5
4.0/5
Would have been excellent but oil change reminder not changed, access to mmi deleted and changes made to settings eg drive select changed from comfort to auto.
Verified User
•
Sep 29, 2023
5.0/5
5.0/5
Very helpful
Verified User
•
Sep 29, 2023
5.0/5
5.0/5
It was easy to check in online. However when checking the worksheet details, the wrong vehicle information was entered.This was rectified when I rang and spoke to the service manager.Everything went as planned. I was kept up to date with the progress of my vehicle in the service section. Then I was notified as soon as it was ready to collect.