I’m interested in the forthcoming Q5 or A4 Avant so will be keep in touch
Verified User
•
May 1, 2023
5.0/5
5.0/5
From Start to finish the experience was first class
Verified User
•
May 1, 2023
5.0/5
5.0/5
Top class customer service
Verified User
•
May 1, 2023
5.0/5
5.0/5
I live in West London, and I ended up buying a car from a dealer in Watford which was more convenient logistically. However, I would like to make special mention of the Lookers sales rep, Dominic O'Sullivan, who could not have been more helpful. He was courteous and efficient and did exactly what he said he was going to do. He provided the best customer service I have experienced.
Verified User
•
May 1, 2023
5.0/5
5.0/5
Unable to fix problems
Verified User
•
Apr 28, 2023
5.0/5
5.0/5
Friendly staff in a welcoming environment, excellent service
Verified User
•
Apr 28, 2023
4.0/5
4.0/5
Receptionist, Clare was excellent, had difficulty in hearing the workshop commentary due to background noise and had to return to the dealership to have the tyre pressures checked due to some confusion in the paperwork. Apart from these issues visit was fine apart from the ridiculously high costs of a simple oil change.
Verified User
•
Apr 28, 2023
5.0/5
5.0/5
Everything first class.
Verified User
•
Apr 28, 2023
5.0/5
5.0/5
Turn the background music down, it was like a disco!
Verified User
•
Apr 27, 2023
4.0/5
4.0/5
Only thing that I was disappointed with was the car valet, which if it had been done, wasn’t done very well!
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I’m interested in the forthcoming Q5 or A4 Avant so will be keep in touch
Verified User
•
May 1, 2023
5.0/5
5.0/5
From Start to finish the experience was first class
Verified User
•
May 1, 2023
5.0/5
5.0/5
Top class customer service
Verified User
•
May 1, 2023
5.0/5
5.0/5
I live in West London, and I ended up buying a car from a dealer in Watford which was more convenient logistically. However, I would like to make special mention of the Lookers sales rep, Dominic O'Sullivan, who could not have been more helpful. He was courteous and efficient and did exactly what he said he was going to do. He provided the best customer service I have experienced.
Verified User
•
May 1, 2023
5.0/5
5.0/5
Unable to fix problems
Verified User
•
Apr 28, 2023
5.0/5
5.0/5
Friendly staff in a welcoming environment, excellent service
Verified User
•
Apr 28, 2023
4.0/5
4.0/5
Receptionist, Clare was excellent, had difficulty in hearing the workshop commentary due to background noise and had to return to the dealership to have the tyre pressures checked due to some confusion in the paperwork. Apart from these issues visit was fine apart from the ridiculously high costs of a simple oil change.
Verified User
•
Apr 28, 2023
5.0/5
5.0/5
Everything first class.
Verified User
•
Apr 28, 2023
5.0/5
5.0/5
Turn the background music down, it was like a disco!
Verified User
•
Apr 27, 2023
4.0/5
4.0/5
Only thing that I was disappointed with was the car valet, which if it had been done, wasn’t done very well!