Booking process was simple with no problems.On arrival at dealership to drop car off was met with smiling reception staff and then passed over to my Service Advisor Tracey Haggie.Tracey is very good at her job…met her lots of time when my previous A3’s and my new S3 have been in the dealership. She is very friendly and efficient and keeps me informed on the status of the car and when it’s available to pick up. Always a good experience.
Verified User
•
Mar 24, 2023
5.0/5
5.0/5
My only minor criticism was that the car wasn't washed as well as it might have been.
Verified User
•
Mar 24, 2023
5.0/5
5.0/5
Easy to arrange test drive with follow up call from initial Internet submission. Salesman Zed Hussain was extremely helpful and engaging throughout the process.
Verified User
•
Mar 24, 2023
5.0/5
5.0/5
Tracey was lovely, very friendly and helpful!
Verified User
•
Mar 24, 2023
5.0/5
5.0/5
Good communication from the receptionists.
Verified User
•
Mar 23, 2023
5.0/5
5.0/5
Jade was amazing - so friendly and just genuinley welcoming.
Verified User
•
Mar 23, 2023
4.0/5
4.0/5
I stayed while my car was serviced. Everyone I dealt with ( reception staff and Ashleigh ) were super professional and communicated with me really well Follow up work was arranged very speedily ( next day ) . Thanks !
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Booking process was simple with no problems.On arrival at dealership to drop car off was met with smiling reception staff and then passed over to my Service Advisor Tracey Haggie.Tracey is very good at her job…met her lots of time when my previous A3’s and my new S3 have been in the dealership. She is very friendly and efficient and keeps me informed on the status of the car and when it’s available to pick up. Always a good experience.
Verified User
•
Mar 24, 2023
5.0/5
5.0/5
My only minor criticism was that the car wasn't washed as well as it might have been.
Verified User
•
Mar 24, 2023
5.0/5
5.0/5
Easy to arrange test drive with follow up call from initial Internet submission. Salesman Zed Hussain was extremely helpful and engaging throughout the process.
Verified User
•
Mar 24, 2023
5.0/5
5.0/5
Tracey was lovely, very friendly and helpful!
Verified User
•
Mar 24, 2023
5.0/5
5.0/5
Good communication from the receptionists.
Verified User
•
Mar 23, 2023
5.0/5
5.0/5
Jade was amazing - so friendly and just genuinley welcoming.
Verified User
•
Mar 23, 2023
4.0/5
4.0/5
I stayed while my car was serviced. Everyone I dealt with ( reception staff and Ashleigh ) were super professional and communicated with me really well Follow up work was arranged very speedily ( next day ) . Thanks !