Thank you very much to a fab service advisor Craig who professionally solved all the issues I had with the car and managed to keep 5* experience for me.
Verified User
•
Mar 6, 2023
5.0/5
5.0/5
He was polite friendly and helpful but I felt a little rushed and felt I didn’t have his full attention while I was there.This is a problem with the car but it is being sorted.
Verified User
•
Mar 6, 2023
5.0/5
5.0/5
Have used audi for a good number of years service as good as always
Verified User
•
Mar 6, 2023
5.0/5
5.0/5
Pleased with work carried out in a quick time kept informed off service Dept alsoThank You
Verified User
•
Mar 6, 2023
5.0/5
5.0/5
Craig was excellent with his communication
Verified User
•
Mar 6, 2023
5.0/5
5.0/5
Very helpful and friendly
Verified User
•
Mar 6, 2023
5.0/5
5.0/5
The service team were amazing. Claire in particular went above and beyond. She even called round to our house to drop my wife’s purse off that she left in the glove box of the courtesy car. Incredible service.
Verified User
•
Mar 6, 2023
5.0/5
5.0/5
Excellent service from start to finish. My car took a little longer due to software updates taking longer than expected and i was contacted personally by Craig and it was explained thoroughly.
Verified User
•
Mar 6, 2023
5.0/5
5.0/5
no
Verified User
•
Mar 6, 2023
5.0/5
5.0/5
Excellent service from start to finish Craig Russel was first class and extremely helpful a credit to Newcastle Audi
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Thank you very much to a fab service advisor Craig who professionally solved all the issues I had with the car and managed to keep 5* experience for me.
Verified User
•
Mar 6, 2023
5.0/5
5.0/5
He was polite friendly and helpful but I felt a little rushed and felt I didn’t have his full attention while I was there.This is a problem with the car but it is being sorted.
Verified User
•
Mar 6, 2023
5.0/5
5.0/5
Have used audi for a good number of years service as good as always
Verified User
•
Mar 6, 2023
5.0/5
5.0/5
Pleased with work carried out in a quick time kept informed off service Dept alsoThank You
Verified User
•
Mar 6, 2023
5.0/5
5.0/5
Craig was excellent with his communication
Verified User
•
Mar 6, 2023
5.0/5
5.0/5
Very helpful and friendly
Verified User
•
Mar 6, 2023
5.0/5
5.0/5
The service team were amazing. Claire in particular went above and beyond. She even called round to our house to drop my wife’s purse off that she left in the glove box of the courtesy car. Incredible service.
Verified User
•
Mar 6, 2023
5.0/5
5.0/5
Excellent service from start to finish. My car took a little longer due to software updates taking longer than expected and i was contacted personally by Craig and it was explained thoroughly.
Verified User
•
Mar 6, 2023
5.0/5
5.0/5
no
Verified User
•
Mar 6, 2023
5.0/5
5.0/5
Excellent service from start to finish Craig Russel was first class and extremely helpful a credit to Newcastle Audi