Jade Chater, the service adviser, made sure everything was properly taken of and, as usual, provided a very high level of customer service.

The staff I have come into contact with during my visits to Audi have been always been friendly , professional, helpful, especially Jade who has been the main person I have been in contact with during my visits. Thank you also to all the mechanics at Audi for their hard work and looking after my car and keeping it safe to drive.

Everything was excellent, we’re always looked after very well and kept informed, great customer serviceThank you

I have used Audi previously and the recent experience was as good as the first

Excellent service as always. I have dealt with Tracey Haggie since buying my first Audi and she always provides exemplary customer care. She is personable, knowledgeable and helpful and an asset to your company. I would not take my car anywhere else for servicing.Must also mention the excellent service I received from Zed Hussain and Tony, the Showroom Manager, so much so that we have part-exchanged our current Q3 for an A4! Naturally, we will continue to use Newcastle Audi for servicing.Thank you

Excellent service at all levels.James was extremely helpful and is an asset to the Looker team.

Only returning car because the part had to be ordered

It took 55 minutes to wash and vac the car whilst I was waiting

First class service!

My experience was what I expected thank you for meeting my expectations