The salesman Jack Charlton was very helpful and didn’t pressure us at all and not a purchase. I am very impressed.
Verified User
•
Dec 7, 2022
4.0/5
4.0/5
It was a pity my car had to be kept in overnight when I had filled in details of what the issue was. I do understand all parts can't be kept on site but when an issue is pre detailed perhaps the potential parts could be ordered in prior to repair. Especially as I had to wait over a month from reporting the fault to finally get car booked in. Just a thought? Other than that happy with the overall experience
Verified User
•
Dec 7, 2022
5.0/5
5.0/5
Excellent customer service,Peter Crawford very professional
Verified User
•
Dec 6, 2022
5.0/5
5.0/5
Call Smith Services Are very nice to deal with
Verified User
•
Dec 5, 2022
4.0/5
4.0/5
I was put into a hire car, which unfortunately developed a flat tyre within 2 hours of getting the car. It took over 4 hours of phone time with the hire company to get the tyre repair sorted and I was without a vehicle until late afternoon the following day. Lookers were very helpful in trying to resolve for me which was appreciated but had similar issues to me, but the service from the hire company was poor.
Verified User
•
Dec 5, 2022
5.0/5
5.0/5
Your Salesman Owen Blenkinsop deserves special mention as his service and assistance was very good indeed.
Verified User
•
Dec 5, 2022
5.0/5
5.0/5
Very good service third car we have brought from Audi so very happy
Verified User
•
Dec 4, 2022
5.0/5
5.0/5
Great service, only thing was on the day of dropping off, I was informed it may be 5pm before car was ready, this should be advised when booking. Friendly and polite staff as always.
Verified User
•
Dec 4, 2022
5.0/5
5.0/5
Excellent service
Verified User
•
Dec 1, 2022
5.0/5
5.0/5
Always friendly and helpful. Got the car I went in for.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The salesman Jack Charlton was very helpful and didn’t pressure us at all and not a purchase. I am very impressed.
Verified User
•
Dec 7, 2022
4.0/5
4.0/5
It was a pity my car had to be kept in overnight when I had filled in details of what the issue was. I do understand all parts can't be kept on site but when an issue is pre detailed perhaps the potential parts could be ordered in prior to repair. Especially as I had to wait over a month from reporting the fault to finally get car booked in. Just a thought? Other than that happy with the overall experience
Verified User
•
Dec 7, 2022
5.0/5
5.0/5
Excellent customer service,Peter Crawford very professional
Verified User
•
Dec 6, 2022
5.0/5
5.0/5
Call Smith Services Are very nice to deal with
Verified User
•
Dec 5, 2022
4.0/5
4.0/5
I was put into a hire car, which unfortunately developed a flat tyre within 2 hours of getting the car. It took over 4 hours of phone time with the hire company to get the tyre repair sorted and I was without a vehicle until late afternoon the following day. Lookers were very helpful in trying to resolve for me which was appreciated but had similar issues to me, but the service from the hire company was poor.
Verified User
•
Dec 5, 2022
5.0/5
5.0/5
Your Salesman Owen Blenkinsop deserves special mention as his service and assistance was very good indeed.
Verified User
•
Dec 5, 2022
5.0/5
5.0/5
Very good service third car we have brought from Audi so very happy
Verified User
•
Dec 4, 2022
5.0/5
5.0/5
Great service, only thing was on the day of dropping off, I was informed it may be 5pm before car was ready, this should be advised when booking. Friendly and polite staff as always.
Verified User
•
Dec 4, 2022
5.0/5
5.0/5
Excellent service
Verified User
•
Dec 1, 2022
5.0/5
5.0/5
Always friendly and helpful. Got the car I went in for.