Great organisation and communication.Friendly helpful staff - we were seen by Jack Charlton.
Verified User
•
Nov 7, 2025
4.0/5
4.0/5
Always receive good customer service from Audi
Verified User
•
Nov 3, 2025
3.0/5
3.0/5
I only clicked on a link
Verified User
•
Oct 31, 2025
3.0/5
3.0/5
Poor car valuation
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
Friendly and efficient service with no pressure
Verified User
•
Oct 27, 2025
4.0/5
4.0/5
Prompt response, all questions fully answered. Would have been a full five star if there had been more flexibility in striking a deal.
Verified User
•
Oct 27, 2025
4.0/5
4.0/5
Friendly and helpful personnel
Verified User
•
Oct 27, 2025
2.0/5
2.0/5
I had to chase the sales agent after around 5 days of no communication back. I asked a number of questions to the agent for clarity on figures and the agent picked and chose which he responded to.I’ve bought 5 cars from Newcastle Audi and never been disappointed in the agent but will be approaching other garages going forward
Verified User
•
Oct 27, 2025
1.0/5
1.0/5
Made an enquiry about a Q3. Had a phone call then no further response
Verified User
•
Oct 27, 2025
4.0/5
4.0/5
Friendly service providing me with the details I required at that time
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Great organisation and communication.Friendly helpful staff - we were seen by Jack Charlton.
Verified User
•
Nov 7, 2025
4.0/5
4.0/5
Always receive good customer service from Audi
Verified User
•
Nov 3, 2025
3.0/5
3.0/5
I only clicked on a link
Verified User
•
Oct 31, 2025
3.0/5
3.0/5
Poor car valuation
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
Friendly and efficient service with no pressure
Verified User
•
Oct 27, 2025
4.0/5
4.0/5
Prompt response, all questions fully answered. Would have been a full five star if there had been more flexibility in striking a deal.
Verified User
•
Oct 27, 2025
4.0/5
4.0/5
Friendly and helpful personnel
Verified User
•
Oct 27, 2025
2.0/5
2.0/5
I had to chase the sales agent after around 5 days of no communication back. I asked a number of questions to the agent for clarity on figures and the agent picked and chose which he responded to.I’ve bought 5 cars from Newcastle Audi and never been disappointed in the agent but will be approaching other garages going forward
Verified User
•
Oct 27, 2025
1.0/5
1.0/5
Made an enquiry about a Q3. Had a phone call then no further response
Verified User
•
Oct 27, 2025
4.0/5
4.0/5
Friendly service providing me with the details I required at that time