Craig Russell and Dan from the service team were excellent. Craig went above and beyond expectations when we had to consider additional work to be done and his communication by e mail was timely and efficient. Dan also topok the time to explain patiently how the dash cam works.
Verified User
•
Sep 29, 2022
4.0/5
4.0/5
Very expensive for a simple oil change.
Verified User
•
Sep 29, 2022
5.0/5
5.0/5
Very professional reliable service
Verified User
•
Sep 27, 2022
5.0/5
5.0/5
Josh Budden was helpful and welcoming throughout.
Verified User
•
Sep 27, 2022
5.0/5
5.0/5
Audi Newcastle was a million times better to deal with than Audi Glasgow.I will certainly come back to Audi Newcastle, even though I live in Glasgow.
Verified User
•
Sep 26, 2022
5.0/5
5.0/5
They performed a software update but didn't tell me all the settings on the car would change. I still haven't got it the way I had it.
Verified User
•
Sep 26, 2022
5.0/5
5.0/5
Excellent customer service by Ashley Blenkinsop. Kept well informed during the work done to the vehicle and steps explained.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Craig Russell and Dan from the service team were excellent. Craig went above and beyond expectations when we had to consider additional work to be done and his communication by e mail was timely and efficient. Dan also topok the time to explain patiently how the dash cam works.
Verified User
•
Sep 29, 2022
4.0/5
4.0/5
Very expensive for a simple oil change.
Verified User
•
Sep 29, 2022
5.0/5
5.0/5
Very professional reliable service
Verified User
•
Sep 27, 2022
5.0/5
5.0/5
Josh Budden was helpful and welcoming throughout.
Verified User
•
Sep 27, 2022
5.0/5
5.0/5
Audi Newcastle was a million times better to deal with than Audi Glasgow.I will certainly come back to Audi Newcastle, even though I live in Glasgow.
Verified User
•
Sep 26, 2022
5.0/5
5.0/5
They performed a software update but didn't tell me all the settings on the car would change. I still haven't got it the way I had it.
Verified User
•
Sep 26, 2022
5.0/5
5.0/5
Excellent customer service by Ashley Blenkinsop. Kept well informed during the work done to the vehicle and steps explained.