James was excellent , very knowledgeable and really listened and tried to source the right vehicle for me. Simply price was the differentiator.

The guys are so helpful and make me feel valued as a customer

Just love the customer service experience. Staff can’t do enough to help you.Especially Jade in service and Zed who sold us the car.

From our initial visit to the dealership early in 2022 we spoke to Dominic O’Sullivan and he was helpful with our initial enquiry and gave us lots of information and advised us of the prices etc. in relation t9 the vehicle we were interested in.We then returned at another time and requested to see h8m again and then ordered our new Q3. Unfortunately due to problems with micro chip issues some of the vehicle details were not available however this was acceptable and not a deal breaker.From the point of ordering we were kept up to date by Dominic and he was very polite sympathetic and apologised when other problems cropped up regarding the delivery of the car even though it was in the country but unfortunately stuck at the port.At every point of contact with Dominic he was pleasant and very helpful, Thank you very much Dominic it was greatly appreciated

Great service as usual.

As usual with lookers audi too many departments and people to deal withBooked by phoning somewhere in Scotland 6 week waitHand key to receptionist mechanic picks it up service manager relays info to me

James Custance was friendly, helpful, knowledgeable and professional. We would certainly recommend anyone thinking of buying a new car to visit James at Lookers on Scotswood Road.

Ashley was very friendly and welcoming.

Excellent service, I had a slow puncture so just arrived and the dealership put the car straight into the workshop and repaired the tyre. The viewing window enabled me se what was been done. Quick, efficient and good value.

Lisa Milner was amazing and super helpful