Reception staff and service staff...( Jade )... very efficient, professional and friendly!

All good.

Tracey Haggie was my service adviser. She was excellent! She was professional, knowledgable, had an easy friendly manner, listened carefully to my concerns about the car and above all made time to provide the service. Deserves recognition! Thank you.

Excellent service as always. I received a phone call inviting me to make an appointment for work highlighted at my last service and was booked in. Unfortunately I had to change my appointment a couple of times but was readily provided with another appointment with no issues. Tracey Haggie provided first class customer care on my visit and is always a pleasure to deal with. I would not go anywhere else to have my Audi serviced. Thank you

Whole process from start to finish very smooth, great team at Newcastle.

thanks to all....

Craig Russell provided excellent customer service.

Jade Chater, the service advisor that dealt with me, delivered a first class level of customer service.She was extremely proactive and made sure that everything that could be done was carried out as efficiently as possible.Jade always goes out of her way to make the service experience as pleasant and trouble free as it can be.

I didn't visit the dealership in person, I bought the vehicle unseen over the phone after being sent a personalised video and I paid for delivery. Only had the car just over a week and so far so good.The salesman, Daniel, was very easy to deal with and very helpful. The gent that delivered the car was also very good. Only minor thing so far is no owners manual but I am told this is being ordered. Overall a great experience so far. Thanks.

I’d like to thank Tony Foley for all of his help during this process. He was extremely helpful and knowledgeable, I appreciated that I could ask him many questions and he was there for support throughout the process of buying my new car.