Car valeted to high standard free of charge everything explained in a timely and clear fashion . Excellent customer service . Well done all
Verified User
•
Aug 4, 2022
5.0/5
5.0/5
Car is 3 month old,took it into tyneside audi where i bought it for a fault….noisy brake pedal.they told me it was within tolerances and was ok.Wasnt happy so took it to ncl,they told me it was a known problem ,booked it in and ended up replacing brake servi 🤷🤷🤷….pleased its sorted but doesnt inspire confidence in tyneside audi 🙁
Verified User
•
Aug 4, 2022
5.0/5
5.0/5
If you reduce pricing then you would actually make more money as people would get things done through yourself rather than shop around. Quoting £1,100 for discs and pads for car is shocking considering discs don’t even need replaced and I got same pads including fitting for £360 from a well known dealer
Verified User
•
Aug 4, 2022
5.0/5
5.0/5
An annual service was carried out on my vehicle and whilst everything was fine the cost to carry out this service was extortionate.
Verified User
•
Aug 3, 2022
5.0/5
5.0/5
Bought a different make.
Verified User
•
Aug 3, 2022
4.0/5
4.0/5
Yes the service plan I was going to pay a one off payment but ended up with a monthly payment over 2years
Verified User
•
Aug 3, 2022
5.0/5
5.0/5
The free valet & wash is still not up to the standard that I would expect but after all it is free so I suppose you get what you pay for
Verified User
•
Aug 2, 2022
4.0/5
4.0/5
No
Verified User
•
Aug 1, 2022
5.0/5
5.0/5
All staff were polite and courteousThe service advisor Craig Russell in particular.
Verified User
•
Aug 1, 2022
5.0/5
5.0/5
Excellent service especially from Jade the service representative.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Car valeted to high standard free of charge everything explained in a timely and clear fashion . Excellent customer service . Well done all
Verified User
•
Aug 4, 2022
5.0/5
5.0/5
Car is 3 month old,took it into tyneside audi where i bought it for a fault….noisy brake pedal.they told me it was within tolerances and was ok.Wasnt happy so took it to ncl,they told me it was a known problem ,booked it in and ended up replacing brake servi 🤷🤷🤷….pleased its sorted but doesnt inspire confidence in tyneside audi 🙁
Verified User
•
Aug 4, 2022
5.0/5
5.0/5
If you reduce pricing then you would actually make more money as people would get things done through yourself rather than shop around. Quoting £1,100 for discs and pads for car is shocking considering discs don’t even need replaced and I got same pads including fitting for £360 from a well known dealer
Verified User
•
Aug 4, 2022
5.0/5
5.0/5
An annual service was carried out on my vehicle and whilst everything was fine the cost to carry out this service was extortionate.
Verified User
•
Aug 3, 2022
5.0/5
5.0/5
Bought a different make.
Verified User
•
Aug 3, 2022
4.0/5
4.0/5
Yes the service plan I was going to pay a one off payment but ended up with a monthly payment over 2years
Verified User
•
Aug 3, 2022
5.0/5
5.0/5
The free valet & wash is still not up to the standard that I would expect but after all it is free so I suppose you get what you pay for
Verified User
•
Aug 2, 2022
4.0/5
4.0/5
No
Verified User
•
Aug 1, 2022
5.0/5
5.0/5
All staff were polite and courteousThe service advisor Craig Russell in particular.
Verified User
•
Aug 1, 2022
5.0/5
5.0/5
Excellent service especially from Jade the service representative.