An original booking mistake which caused me an unnecessary visit was put right by the workshop manager who resolved the situation imaginatively.
Verified User
•
Jul 26, 2022
5.0/5
5.0/5
no
Verified User
•
Jul 26, 2022
5.0/5
5.0/5
Very pleased with service
Verified User
•
Jul 25, 2022
5.0/5
5.0/5
On arriving into the dealership I spoke to Louise who was very outstanding and helpfulShe got me to the right person on the hottest day of the year… Amazing serviceThank you
Verified User
•
Jul 25, 2022
5.0/5
5.0/5
All the staff were very polite and friendly. Everything was explained clearly and the communication about when I could expect my new car to arrive was excellent.
Verified User
•
Jul 22, 2022
4.0/5
4.0/5
The loan car part of the experience was appalling europcar massively let you down as a dealership and the Audi brand. Can’t contact anyone from europcar to complain. Car didn’t arrive until 5.30 making me late for work and having to arrange alternate childcare as I couldn’t collect my children From school, massively disappointing
Verified User
•
Jul 22, 2022
5.0/5
5.0/5
I had received an email about a service plan so I asked to have it explained to me and the assistant was very helpful..
Verified User
•
Jul 22, 2022
5.0/5
5.0/5
Dominic was really helpful but as the vehicle we wanted was 12 months wait we have decided on something elseThanks
Verified User
•
Jul 22, 2022
5.0/5
5.0/5
Looked after really well whilst waiting for the car to be serviced
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
An original booking mistake which caused me an unnecessary visit was put right by the workshop manager who resolved the situation imaginatively.
Verified User
•
Jul 26, 2022
5.0/5
5.0/5
no
Verified User
•
Jul 26, 2022
5.0/5
5.0/5
Very pleased with service
Verified User
•
Jul 25, 2022
5.0/5
5.0/5
On arriving into the dealership I spoke to Louise who was very outstanding and helpfulShe got me to the right person on the hottest day of the year… Amazing serviceThank you
Verified User
•
Jul 25, 2022
5.0/5
5.0/5
All the staff were very polite and friendly. Everything was explained clearly and the communication about when I could expect my new car to arrive was excellent.
Verified User
•
Jul 22, 2022
4.0/5
4.0/5
The loan car part of the experience was appalling europcar massively let you down as a dealership and the Audi brand. Can’t contact anyone from europcar to complain. Car didn’t arrive until 5.30 making me late for work and having to arrange alternate childcare as I couldn’t collect my children From school, massively disappointing
Verified User
•
Jul 22, 2022
5.0/5
5.0/5
I had received an email about a service plan so I asked to have it explained to me and the assistant was very helpful..
Verified User
•
Jul 22, 2022
5.0/5
5.0/5
Dominic was really helpful but as the vehicle we wanted was 12 months wait we have decided on something elseThanks
Verified User
•
Jul 22, 2022
5.0/5
5.0/5
Looked after really well whilst waiting for the car to be serviced