Newcastle Audi
4.7/5
4.7 /5
2,232 Verified Reviews
Noble St, Elswick, Newcastle Upon Tyne, Newcastle upon Tyne, NE4 7PJ, GB
0191 226 4500
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
2,232 Verified Reviews
5.0/5
5.0 /5
Daniel Blythe was excellent throughout. Very professional.

5.0/5
5.0 /5
We believe we have received excellent customer service from Newcastle Audi.Dominic O'Sullivan was exceptional, and made the whole process a pleasure, we will not hesitate to recommend Newcastle Audi and in particular Dominic to family and friends.

5.0/5
5.0 /5
Good service and necessary work completed quickly. The video that is shared is very helpful as you can see any issues they have identified as needing work. As it happens, the dealership is a short bus ride from my place of work, so I was able to drop the car off in the morning and pick it up on my way home at the end of the day.

5.0/5
5.0 /5
Josh provided the best service I have ever received from a car dealership. It was a simple easy process and I am absolutely delighted to with my new Audi!

5.0/5
5.0 /5
Great communication, friendly staff, excellent Service (with MOT) - complimentary wash & vac. most appreciated (especially after lockdown)

5.0/5
5.0 /5
Jade looked after me when I arrived and explained everything she also got me a coffee and contacted me when my car was ready. Very polite and professional service. I would definitely recommend Lookers to my friends. Very good service from start to finish.

5.0/5
5.0 /5
The customer service representative Jade was great

5.0/5
5.0 /5
Fantastic 5 star service from Dominic, very knowledgeable and nothing was too much to ask.First experience of buying a car from a dealership and was pleasantly surprised.Overall he made the whole process seamless.

5.0/5
5.0 /5
Dominic was brilliant so easy to talk to and didn’t make me feel silly when I needed to ask any questions, also I know he is only a call or a email away if I need any help

5.0/5
5.0 /5
I needed my car back by early afternoon as I had to take this date as not was due and garage very booked up for services. It seemed difficult initially to request my car was ready by 2 pm . When it was agreed everyone in the day was very helpful especially Claire who helped set up the sat nab etc on the courtesy car. I had a service plan but was still sent an e mail asking me to agree to and pay for the faults found. Claire pointed this out SBC quickly refunded the money . I also do not remember being told there was a charge for the courtesy car when I booked it