Overall experience was great from start to finish , the member of the sales team we delt with was josh budden , josh was very professional he made everything very clear and straight forward he was available for any questions I had , the presentation of the car was fantastic josh took us through all aspects of the car & we had a manager introduce him self & check everything was OK, they really went all out to make us feel special on new car day , can't thank & recommend josh budden enough.

Tony the salesman both very pleasant and professional to deal with.

Very friendly and very professional staff and service.

None

From the moment Lisa Milner took over my order and customer experience it was a 10/10. Lisa is a natural people-person; friendly, positive, relatable, knowledgeable and most of all interested and interesting with a great attitude. The whole experience was fun and engaging - top class! And i'll be honest, i don't give praise like that easily :)Huge thanks, Lisa - and please, if you can through this mechanism, ensure Lisa gets some sort of formal recognition or monthly award/reward; she was a credit to your brand.

Once again the service department team were fantastic, Tracey Haggie, who dealt with my query, was very professional and kept me informed throughout the process.Many thanks to all at Newcastle Audi.

Disappointed that there was no evidence on your check list of the tyre pressures having been checked. No number or tick in box. Tyres were found today to be circa 5psi below required level and car system did not flag this.

Quick, easy to book, excellent all round service.

6. The onboard computer has not been reset, days after the service the computer is still telling me that a service is required. I have contacted the dealership by telephone to seek advice, I am not experienced with computers , so the advice that possibly I could reset it myself is not practicable. As the dealership is a distance from me, it may be sometime before I can call in person to rectify this problem. I have no other comments to make, I consider Audi Newcastle to offer excellent service.

The service from the team at Newcastle Audi can only be described as the best, they always go the extra mile to take care of my servicing needs and answer any queries I have, thank you for a top professional and friendly service.