Brilliant service as always! Jack Charlton gave me an offer I couldn't possibly refuse due to my previous pcp being in positive equity. Absolute no brainer taking on a new pcp.
Verified User
•
Apr 22, 2022
5.0/5
5.0/5
Friendly helpful staff.
Verified User
•
Apr 22, 2022
5.0/5
5.0/5
Lisa was absolutely fantastic from start to finish and a huge asset to your team. She included our 8 year old son and made the whole experience brilliant for all of us!
Verified User
•
Apr 20, 2022
5.0/5
5.0/5
Dealing with Audi was very easy and very professional.Dealt with James custance who excellent. He explained everything in detail to me, he was very friendly, patient and helpful and gave me time to make the right decision based on what was best for myself.Would go back and deal with James and Audi again without hesitation.
Verified User
•
Apr 20, 2022
5.0/5
5.0/5
Zed was very helpful after taking over from Chris Mailler. He responded to queries quickly nd promptly and kept me involved with the status of the car right up until pickup. This was greatly appreciated at a time when car build timings are all moving slower due to the global chip shortage. It restored my faith in Audi after some previously poor experiences over recent years.
Verified User
•
Apr 19, 2022
4.0/5
4.0/5
The sales executive made me feel relaxed and nothing was a problem for him excellent customer service thank you
Verified User
•
Apr 19, 2022
5.0/5
5.0/5
Great service from Daniel, kept up to date throughout.
Verified User
•
Apr 19, 2022
5.0/5
5.0/5
Overall, an excellent experience! Having bought 2 previous cars, both new A3's from Newcastle Audi, I expected nothing less. Little brother A1 is an excellent secondhand find, spotless!The Sales Executive Josh Buddens, was also a dab hand at making Mochas!
Verified User
•
Apr 18, 2022
5.0/5
5.0/5
I always receive superb customer service from Craig Russell who always goes that extra mile with his customer service.
Verified User
•
Apr 18, 2022
5.0/5
5.0/5
Excellent service as ever from the team at Newcastle, particularly Neil Curtis who looked after the sale and Peter Amos who I have dealt with for years. I had asked to pick up the car from the PDI centre as I was having it ceramic coated and wanted it to be collected by the detailer with the majority of the wraps still on it. This was organised and there were no problems with the vehicle. It was a long wait for the car but well worth it, the 16th new Audi with another on the way for my son.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Brilliant service as always! Jack Charlton gave me an offer I couldn't possibly refuse due to my previous pcp being in positive equity. Absolute no brainer taking on a new pcp.
Verified User
•
Apr 22, 2022
5.0/5
5.0/5
Friendly helpful staff.
Verified User
•
Apr 22, 2022
5.0/5
5.0/5
Lisa was absolutely fantastic from start to finish and a huge asset to your team. She included our 8 year old son and made the whole experience brilliant for all of us!
Verified User
•
Apr 20, 2022
5.0/5
5.0/5
Dealing with Audi was very easy and very professional.Dealt with James custance who excellent. He explained everything in detail to me, he was very friendly, patient and helpful and gave me time to make the right decision based on what was best for myself.Would go back and deal with James and Audi again without hesitation.
Verified User
•
Apr 20, 2022
5.0/5
5.0/5
Zed was very helpful after taking over from Chris Mailler. He responded to queries quickly nd promptly and kept me involved with the status of the car right up until pickup. This was greatly appreciated at a time when car build timings are all moving slower due to the global chip shortage. It restored my faith in Audi after some previously poor experiences over recent years.
Verified User
•
Apr 19, 2022
4.0/5
4.0/5
The sales executive made me feel relaxed and nothing was a problem for him excellent customer service thank you
Verified User
•
Apr 19, 2022
5.0/5
5.0/5
Great service from Daniel, kept up to date throughout.
Verified User
•
Apr 19, 2022
5.0/5
5.0/5
Overall, an excellent experience! Having bought 2 previous cars, both new A3's from Newcastle Audi, I expected nothing less. Little brother A1 is an excellent secondhand find, spotless!The Sales Executive Josh Buddens, was also a dab hand at making Mochas!
Verified User
•
Apr 18, 2022
5.0/5
5.0/5
I always receive superb customer service from Craig Russell who always goes that extra mile with his customer service.
Verified User
•
Apr 18, 2022
5.0/5
5.0/5
Excellent service as ever from the team at Newcastle, particularly Neil Curtis who looked after the sale and Peter Amos who I have dealt with for years. I had asked to pick up the car from the PDI centre as I was having it ceramic coated and wanted it to be collected by the detailer with the majority of the wraps still on it. This was organised and there were no problems with the vehicle. It was a long wait for the car but well worth it, the 16th new Audi with another on the way for my son.