I had to chase the sales agent after around 5 days of no communication back. I asked a number of questions to the agent for clarity on figures and the agent picked and chose which he responded to. I’ve bought 5 cars from Newcastle Audi and never been disappointed in the agent but will be approaching other garages going forward
Verified User
•
Oct 27, 2025
1.0/5
1.0/5
Made an enquiry about a Q3. Had a phone call then no further response
Verified User
•
Oct 27, 2025
4.0/5
4.0/5
Friendly service providing me with the details I required at that time
Verified User
•
Oct 27, 2025
1.0/5
1.0/5
I have dealt with this dealership before and never had any issues BUT on this visit I was let down and feel as though I was lied to. There seemed to be cover ups and lies about a deal I was going to go through with until this issue occured.
Verified User
•
Oct 23, 2025
5.0/5
5.0/5
Great staff
Verified User
•
Oct 22, 2025
2.0/5
2.0/5
Poor information given: lack of professionalism and felt pressurised when my husband left to go to the toilet
Verified User
•
Oct 22, 2025
5.0/5
5.0/5
Excellent for being helpful and answering all our questions plus arranging a test drive of a car.
Verified User
•
Oct 17, 2025
5.0/5
5.0/5
No problems. Give good price and salesman responded perfectly to questions etc
Verified User
•
Oct 14, 2025
3.0/5
3.0/5
Sadly despite having a phone call from Glasgow to say a booking had been made, this was never confirmed the following day as had been stated on the phone. Therefore the appointment wasn’t confirmed to me - with an hours drive each way I didn’t attend.
Verified User
•
Oct 13, 2025
1.0/5
1.0/5
One email then no contact. Appears there is no interest in sale.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I had to chase the sales agent after around 5 days of no communication back. I asked a number of questions to the agent for clarity on figures and the agent picked and chose which he responded to. I’ve bought 5 cars from Newcastle Audi and never been disappointed in the agent but will be approaching other garages going forward
Verified User
•
Oct 27, 2025
1.0/5
1.0/5
Made an enquiry about a Q3. Had a phone call then no further response
Verified User
•
Oct 27, 2025
4.0/5
4.0/5
Friendly service providing me with the details I required at that time
Verified User
•
Oct 27, 2025
1.0/5
1.0/5
I have dealt with this dealership before and never had any issues BUT on this visit I was let down and feel as though I was lied to. There seemed to be cover ups and lies about a deal I was going to go through with until this issue occured.
Verified User
•
Oct 23, 2025
5.0/5
5.0/5
Great staff
Verified User
•
Oct 22, 2025
2.0/5
2.0/5
Poor information given: lack of professionalism and felt pressurised when my husband left to go to the toilet
Verified User
•
Oct 22, 2025
5.0/5
5.0/5
Excellent for being helpful and answering all our questions plus arranging a test drive of a car.
Verified User
•
Oct 17, 2025
5.0/5
5.0/5
No problems. Give good price and salesman responded perfectly to questions etc
Verified User
•
Oct 14, 2025
3.0/5
3.0/5
Sadly despite having a phone call from Glasgow to say a booking had been made, this was never confirmed the following day as had been stated on the phone. Therefore the appointment wasn’t confirmed to me - with an hours drive each way I didn’t attend.
Verified User
•
Oct 13, 2025
1.0/5
1.0/5
One email then no contact. Appears there is no interest in sale.