Newcastle Audi
4.7/5
4.7 /5
2,204 Verified Reviews
Noble St, Elswick, Newcastle Upon Tyne, Newcastle upon Tyne, NE4 7PJ, GB
0191 226 4500
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,204 Verified Reviews
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I've previously submitted a complaint - ticket 86947199 on 18/3/26 - and not received any response or resolution. I am now very unhappy about both the delay to the repair of my vehicle, and the complaint process failing to respond to this
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5.0/5
5.0 /5
Daniel was a fantastic help in our difficult car decision! He was understanding to our financial needs and not pushy like so often car sales people can be!!
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1.0/5
1.0 /5
Not a very enthusiastic sales team, no desire to sell me the car.Since my test drive i have enquired about 2 other cars through email to salesman Daniel Blythe, and he has not even had the decency to acknowledge and get back to me.I am still after an Audi car, but my poor experience with Newcastle Audi has left a bitter taste with me!
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5.0/5
5.0 /5
Alan was really helpful and knowledgeable.
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1.0/5
1.0 /5
I enquired about the options of upgrading my car and was told someone would call me to discuss my options on Thursday 2nd April but I’ve not received anything since.
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1.0/5
1.0 /5
I asked about potentially ending my PCP early, with Newcastle Audi purchasing my car from me. Was told they’d love to buy it, then tried selling me a q4. When I wasn’t interested in the q4, heard nothing further about selling car a4 back to Newcastle Audi.
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1.0/5
1.0 /5
I was told I could communicate via email, and I ended up getting no response. I was in the position to come and buy in cash instantly, and if the questions were answered and had the answers I wanted I would have placed a deposit immediately.
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5.0/5
5.0 /5
Kai was excellent at giving advice.
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1.0/5
1.0 /5
Provided configurator code and requested cost for like for like replacement as my current Audi pcp ends in a few months.Never heard back. Was a customer of this dealership for 20 years!
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5.0/5
5.0 /5
After having a bad experience at Audi Newcastle , I was very reluctant to return . But after making an enquiry on line, I spoke with one of your sales team called Owen Blenkinsop . First impressions were good , he sent me a video of the car I was inquiring about, and invited me to call and see the motor . No heavy sales , just helpful and knowledgeable. Owen has excellent communication skills and a very easy and amicable way of selling . He’s knowledgable and helpful, this made buying the car smooth and efficient. All points discussed and addressed . Owen is a real asset to your team . Thank you