Can’t see the point in offering complementary wash and vacuum if it’s not done to a good standard. Car still dirty around body and wheels. Half a job!
Verified User
•
Mar 8, 2022
5.0/5
5.0/5
The staff at Lookers Audi Newcastle are excellent
Verified User
•
Mar 7, 2022
4.0/5
4.0/5
Excellent service from staff, especially the sales consultant. Q2 car and finance was explained, and a test drive organised quickly. Car was reasonable but didn't compare favourably to other cars in the compact SUV category when experienced at other dealers
Verified User
•
Mar 7, 2022
5.0/5
5.0/5
I had a change of sales person. My initial enquiry was a little rushed and there was very little communication after order. When my sale was taken over by another I felt very comfortable and confident in my purchase option as well as informed and valued.
Verified User
•
Mar 7, 2022
4.0/5
4.0/5
Was after a new A3 saloon but was told probable 4/5 mth wait ! Wasnt prepared to wait this long as another premium brand could supply a new car ( BMW 2 series coupe -on launch in March so only a 4 wk wait)
Verified User
•
Mar 7, 2022
5.0/5
5.0/5
Excellent customer care
Verified User
•
Mar 7, 2022
5.0/5
5.0/5
Great service from all of the Team.
Verified User
•
Mar 7, 2022
5.0/5
5.0/5
Staff are friendly and helpful.The overall experience was good and efficient.
Verified User
•
Mar 7, 2022
5.0/5
5.0/5
The pick up and drop off service is excellent. As a mum of a 3 year old and a 5 month old it would not be easy for me to bring the car to the dealership and pick it up later, so this is invaluable for me.
Verified User
•
Mar 5, 2022
5.0/5
5.0/5
The communication from Claire and the service team is excellent
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Can’t see the point in offering complementary wash and vacuum if it’s not done to a good standard. Car still dirty around body and wheels. Half a job!
Verified User
•
Mar 8, 2022
5.0/5
5.0/5
The staff at Lookers Audi Newcastle are excellent
Verified User
•
Mar 7, 2022
4.0/5
4.0/5
Excellent service from staff, especially the sales consultant. Q2 car and finance was explained, and a test drive organised quickly. Car was reasonable but didn't compare favourably to other cars in the compact SUV category when experienced at other dealers
Verified User
•
Mar 7, 2022
5.0/5
5.0/5
I had a change of sales person. My initial enquiry was a little rushed and there was very little communication after order. When my sale was taken over by another I felt very comfortable and confident in my purchase option as well as informed and valued.
Verified User
•
Mar 7, 2022
4.0/5
4.0/5
Was after a new A3 saloon but was told probable 4/5 mth wait ! Wasnt prepared to wait this long as another premium brand could supply a new car ( BMW 2 series coupe -on launch in March so only a 4 wk wait)
Verified User
•
Mar 7, 2022
5.0/5
5.0/5
Excellent customer care
Verified User
•
Mar 7, 2022
5.0/5
5.0/5
Great service from all of the Team.
Verified User
•
Mar 7, 2022
5.0/5
5.0/5
Staff are friendly and helpful.The overall experience was good and efficient.
Verified User
•
Mar 7, 2022
5.0/5
5.0/5
The pick up and drop off service is excellent. As a mum of a 3 year old and a 5 month old it would not be easy for me to bring the car to the dealership and pick it up later, so this is invaluable for me.
Verified User
•
Mar 5, 2022
5.0/5
5.0/5
The communication from Claire and the service team is excellent